1. IDSP training module for state and district surveillance officers
Feedback
IDSP training module for state and district surveillance officers
Module 10

2. Learning objectives Describe feedback in the context of IDSP
Describe the need and importance of regular feedback in disease surveillance
List the information and frequency and types of feedback submitted at selected levels
List the actions expected based on the feedback with regards to quality of data and programme performance

3. Difficulties with surveillance system with no feedback
Lack of motivation
Unreliability
Sluggishness
Data falsification

4. The surveillance cycle
Feedback
Data collection
Analysis and action

5. Uses of feedback Keeps channels of communication open
Strengthen working relationship between levels
Keeps staff informed of the larger picture
Allows comparison with other units
Gives staff an idea of their performance
Allows identification of strength and weaknesses
Motivates staff
Review of products stimulates interest
Educate the participants of the system
Data allows reference to background information

6. Primary / Community health centre
Data flow and feedback
Centre
State
District
Data
Feedback
Primary / Community health centre
Community

7. Content of feedback Information on diseases under surveillance
Summary tables
Analyzed epidemiological data
Time (trends)
Place (Maps)
Persons (Tables)
Information on quality of data collected

8. Element to cover in feedback on data quality
Regularity of reporting
Timeliness of reporting
Completeness of reporting
Responses initiated by the unit
Validity of data

9. Feedback methods Newsletters Monthly review meetings Reports
Informal feedback
Electronic communication

10. Newsletter Regular epidemiological bulletin Educational tool Contains
Summary tables and graphs
Commentary on diseases or topic

11. Monthly review meetings
District / block monthly meeting
Presentation of data during meetings
Generates comments from peers
Need to stress positive aspects
Public negative comments may de-motivate

12. Outbreak investigation reports
Excellent for feedback and learning
Allow sharing of experiences that may be encountered in other places

13. Informal feedback
Oral feedback
Useful for pointing out mistakes

14. Electronic methods Through email, websites Fast and efficient
May be updated rapidly
Allows
Dynamic data presentation
Queries

15. Completeness and timeliness
Report on time
Reaches the designated level in the prescribed time period
Report complete
All reporting units have reported