1. Business Memos

2. What is the purpose of each memo?
Look at the memo’s
What is the purpose of each memo?
Present Changes, Future action, reminders, or updates
Who were they sent to?

3. Read and Order the Memo

4. Look at the subject lines and answer the questions

5. Why do we write memos Quick and easy internal communication
Memo’s can be used for the following purposes
Present changes (eg: change of meeting room or working times)
Future actions, plans and changes (salary increase)
Remind, persuade or talk about a problem (employees being late for work)
Updates on progress

6. Business Memo Structure
TO/ FROM/ SUBJECT LINES
To:
From:
CC: (who else it has been sent to)
Date:
Re: (The subject of the memo)
OPENING
What your is about, all the important details
BODY/ EXPLANATION
Why this is happening
CLOSE
Thank you for reading/ have a good week ….

7. Look at the memo, find the mistakes

8. Memos for future events, actions, changes
Purpose – To make someone or some people aware of something that will happen in the future. Eg: …
Structure
To make the statement about the future plans or changes when we speak we can use present continuous or going to.
However when writing a business memo we use will for a shorter structure (future simple).
Subject+ will + verb
Sometimes we use the passive when the object is more important eg: sales figures
Subject+will+be+verb
We then want to explain why and any other actions.
The reason for this is/ This is due to
This should be followed with the correct use of present continuous or past simple

9. The/ meeting /to/ room/ will /change /5/sales/

10. / to/ maintenance / 3 /today/This /is/due/in/ room

11. / inform /your /teams/Please/all /

12. /Thank /for /co-operation/your/you

13. /will /be /released /The /sales /figures /quarterly /today/

14. /reason/ is/ the/ This/ this/ for/ public/ holiday/

15. /a /week/Have /good /

16. Write a memo Write a memo CC: Simon Worden
Situation: Colleagues from Singapore will be visiting the office on Friday. The company will have a small party. All managers are invited
The reason for the party is to make the Singapore colleagues feel welcome.
To confirm attendance managers must you by tomorrow 5PM

17. Changes and actions in the present
Changes and actions in the present usually started in the past.
We can use present perfect passive to talk about them
The sales report has been updated
The meeting has been scheduled
John Smith has been dismissed from the company

18. Make Sentences
Meeting room-change -> The meeting room has been changed
Summer party-cancel
Construction in Dong Nai-> start
Sales figures -> send
Andy Jones -> promote
English classes ->arrange

19. Memos about Changes and actions in the present
Same structure as before
However, we sometimes need to combine the two types of Memo. So
Present change or action THEN future change

20. Write 3 short memos – You are sales team manager
1) To sales team - Sales targets received today- meeting tomorrow to discuss in room 7
2) To sales team – Sales meeting cancelled because many people are sick. Send another memo tomorrow to confirm new day
3) To Alex Reed (Building Control) – Sales meeting cancelled, room not needed. Need room 7 for rescheduled meeting on Friday at 10 A.M.