1. How to use SwiftColor Problem:
You can not take out [error code] and [Log file ].
Answer:
Do you have Service Utility to check both information?

2. Procedure[Error code] and [Log file ]
Please click(left) on [The Service Utility] connecting your PC with a printer that you would like to take out [error code] or [log file].

3. Procedure1[Error code]
Please click (left) on [Save the history in a file] in
[Information] dialog box.

4. Propcedure2(Error code)
Please click(left) on [Next].
after putting a name that
you would like to keep.

5. Procedure1(Log file)
Please click(left) on [Select a File] in [Troubleshooting] dialog box.

6. Procedure2 (Log file) Please click (left) on [Save]
after putting a name that
you would like to keep.

7. Procedure3 (Log file)
Please click(left) on [Read] in [Troubleshooting] dialog box, and [Communication] dialog box shows up. Please wait for the completion of communication.

8. Procedure(Error code) and (Log file)
Please send information to us
as the left screen shot when you have a issue in your printer.

9. Procedure(Error code) and (Log file)
Please send information to us
as the left screen shot when you have a issue in your printer.

10. The end
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