1. Influencing commissioners: Theory and practice
Linda Ward

2. Commissioning Between organisations Providers Commissioners (PCTS)
Within organisations
LIS act as providers of services
Commissioning relationship with their organisations

3. Commissioners making funding decisions
Advocate for the individual
Advocate for the community
Manage limited budgets
Difficult decisions have to be made

4. To develop or maintain services, LIS need to
Understand their organisation’s needs
At the individual level (support for EBP, lifelong learning, education and research)
At the community level (Trusts’ need to meet Healthcare commission / NHSLA standards, Audit etc)
Influence decision makers to understand and support what LIS can offer

5. Influencing skills Starting a CL service Maintaining a service Stories
Chance meetings & follow-up
Stories
Evidence
Bargaining
Organisational awareness
Relationships
Empowerment
Common vision
Critical incidents
Evaluation of IMPACT
Quantitative evidence
New Unit – opportunity
for innovation
Individual AND Trust needs
Direct / indirect influencing
e.g. lobbying before meetings
= higher level of Influencing skills NHS Institute
Leadership Qualities Framework LQF
Champion
Month 1 - explore options
Competing priorities
Adapting the service to
Maximise benefit
to ‘commissioners’
Joint development of the service
Networks created, meeting needs and developing LIS
Networks created, meeting
needs and developing LIS
FUNDING

6. Never give up
Adapt and survive