1. 1000 Lives Improvement Student and Educator Community
7th March 2014
1000 Lives Improvement Student and Educator Community
Presenter: Alice Hobbs and Jon Matthias
1000 Lives Improvement Student and Educator Community

2. Why Improvement? Betsan's Story
No on sets out to cause harm. We know that everyone who works for the NHS tries to do their very best- it is not malice or negligence, or poor personal standards or even a lack of knowledge or skills. Lapses in care are inevitable when you’re working under pressure in a complex system with human limitations.
Unfortunately though, as you’ll see/ have seen, things don’t go the way they should. More than one in ten people admitted to hospital are harmed unintentionally by its care, and there is a one in 300 chance of accidental death through errors in care. And it’s thought that 50% of these errors are avoidable.
1000 Lives Improvement Student and Educator Community

3. 1000 Lives Improvement Service
The 1000 Lives Campaign was launched in This was based on the Institute for Healthcare Improvement’s 100,000 Lives Campaign in the US, and covered many of the same clinical interventions as The Health Foundation’s Safer Patients Initiative. This campaign was launched with, unsurprisingly, the goal of saving 1000 additional lives, and ran for two years. In 2010, 1000 Lives Plus was established as a national programme, involving all of the new NHS Wales health boards, who were set the goal of reducing mortality by 10% across the board.
And now, we are in the process of becoming 1000 Lives Improvement Service. Our aim is to support NHS Wales to increase its capability to deliver improved health, healthcare outcomes, and user experience. And the Student and Educator Community is a big part of this- so that’s where you come in...
1000 Lives Improvement Student and Educator Community

4. Improving Quality Together
A big part of the work 1000 Lives Improvement Service is currently doing is Improving Quality Together, or IQT. This was launched in in fact this week marks the year anniversary of the launch. IQT is a national framework of improvement skills used by NHS Wales, which helps staff to understand systems, identify changes, set aims, test changes, then spread improvements. The idea is that IQT training provides staff with the knowledge and expertise to continue improving services to make them as safe and efficient as possible. There are three levels- Bronze, Silver, and Gold, and staff all across NHS Wales are being encouraged to do this training. So far, nearly 6000 members of staff have completed their IQT Bronze training- and students are also invited to undertake their Bronze training while studying. This puts you a step ahead of the game, and helps you understand the common language of improvement.
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5. 1000 Lives Improvement Student and Educator Community
Leadership
Person-Centred care
Teamwork
The 1000 Lives Improvement Student and Educator Community has existed in a variety of forms since It’s an active network of students and academics enthused by quality improvement and patient safety. By being part of this community, students and educators can become part of the 1000 Lives Improvement journey, gaining skills and experience to practice safer care. Members of the Community have access to national and local student and educator resources, news and events, national activities and support for students to lead improvement work locally.
It gives you the skills to make changes that can improve your patient’s experience of care and the safety and quality of services, including... (words on the slide)
Patient Safety
Quality Improvement
1000 Lives Improvement Student and Educator Community

6. What’s Available To You?
Community Resources: Useful publications, presentations, videos, hints and tips for students and educators.
1000 Lives Improvement Events: attend training and learning opportunities that will help your career.
National campaign: your opportunity to identify changes that can improve patient care.
Chapter Support: supporting pioneering students to lead improvement within their Universities.
Chapters – network of groups set up in universities across the world – linked with 1000 Lives Plus and part of a global network called IHI Open School.
1000 Lives Plus is supporting students to lead quality improvement through setting up their own Chapter in universities across Wales. A Chapter is a group of like-minded students that share an interest in learning about quality improvement and improving care for patients and their families. There are 6 Chapters in Wales – 3 x Cardiff University, 1 x Glyndwr, 1 x Cardiff Metropolitan University, 1 x Bangor. You’ll notice I didn’t say Swansea- there isn’t currently a Chapter set up here, but of course you’re more than welcome to set one up!
1000 Lives Improvement Student and Educator Community

7. Who’s Involved?
There are now nearly 3000 members of the 1000 Lives Improvement Student and Educator Community. Members of the community study 39 different programmes at six different universities. They’re based all over Wales, and are at different stages in their training. And by joining the Community, you’ll have the opportunity to network with these students, forming professional relationships that could carry on for your whole career.
1000 Lives Improvement Student and Educator Community

8. What’s In It For Me?
Give you the skills, understanding and tools employers want you to have
Enable you to
Deliver better care
Improve your working environment
Develop great working relationships
Great networking opportunities
By getting involved with the 1000 Lives Improvement Service Student and Educator Community, you will be have the opportunity to gain the skills, understanding and tools that employers want you to have. This in turn will enable you to deliver better care, improve your working environment, and develop great working relationships- as you’ll also have the opportunity to network and establish professional relationships with fellow students and potential employers, which you could carry forward throughout your career.
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9. Recent Activity Students Transforming Patient Care Competitions
London 2013
Paris 2014
IHI National Forum, Orlando
Ask One Question
Interprofessional Stroke
Innovation Group
So what do we actually do? We support students will all sorts of improvement projects, and we then encourage students to submit these projects for our competitions. In 2012 and 2013 we held Students Transforming Patient Care competitions- the prize was travel, accommodation and entry to the International Forum on Improving Quality and Safety, which was held in London in 2013, and this year three students will be heading to Paris.
We also supported several students from Cardiff University with bursaries so they could attend the Institute for Healthcare Improvement’s National Forum in Orlando, Florida in December 2013, where they were presenting posters, including one on their “Ask One Question” work. This is an initiative where students ask patients in hospital “What can I do to improve your stay?”- including a special evening event they are hosting on 17th March to celebrate the work they have done so far.
We also support the work of the Interprofessional Stroke Innovation Group, which is a collaboration between chapters at Cardiff Met and Cardiff University who come together to discuss ways to improve the quality of care for people who have had a stroke and the roles of different health and care professionals in this field.
So there’s plenty of ways to get involved!
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10. Coming Soon... Hospital Acquired Thrombosis campaign
“Hello, my name is...”- Launching April 2014
National Learning Event- 12th June 2014
A Day In The Life Of – Launching June 2014
We’ve got lots of new campaigns coming up over the next few months which you can get involved in. If any of these are sounding interesting to you- make sure you get your name and address on the sign up sheet, and like our Facebook page- all the details will be coming out soon!
For example, a new national campaign will be launching soon, relating to Hospital Acquired Thrombosis- did you know that you’re more likely to get thrombosis in hospital than you are on a long haul flight, for example? We’re hoping that students will be a big part of this awareness raising project.
“Hello, my name is...” is a piece of work started by Kate Granger, a doctor who is undergoing treatment for cancer and who found that all too often, healthcare professionals weren’t introducing themselves before starting a procedure. We’ll be running a student-led campaign starting in April encouraging all students to pledge to start all interactions with patients with “Hello, my name is...”.
We also have another of our National Learning Events coming up on 12th June in Llandudno. We run National Learning Events twice a year- in June and November- and these are great opportunities to hear about improvement works which have been going on, learn about improving quality, and network with other students and representatives from Health Boards across Wales- your potential future employers.
We will also be running a “Day In The Life Of” photo competition in June- students will be encouraged to send us a picture which sums up their life on placement, which could then be used in 1000 Lives publicity, and the best ones will be in with a shot of being shown all around the National Learning Event in June!
We’re also always happy to help support any students with great ideas- like the Cardiff students and their work on “Ask One Question”- so if you’ve got a idea you’d like support with, please just give us a shout! You never know, this year, it could be you presenting in Orlando!
1000 Lives Improvement Student and Educator Community

11. What Can You Do This Week?
And there are loads of other ways you can get involved straight away! One of the main things we support universities with is encouraging students to complete IQT Bronze training. IQT Bronze is something all staff working for the NHS in Wales are encouraged to do- so completing this while you’re still at university will put you a step ahead of the game!
We can also to support you to set up an IHI Open School Chapter- this will give you the opportunity to network with students all over the world, and become part of a much larger quality improvement movement. You can also get access to the IHI Open School online training courses, which are great- they include everything from the Fundamentals of Patient Safety, to The Human Side of Quality Improvement and Basic Skills for Conversations about End of Life Care.
You can also contribute to the 1000 Lives Improvement Service blog, Facebook page, and e-Newsletter- we really like sharing your improvement stories and celebrate your successes, so if you’re doing something great- we want to know!
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12. Join The Community! http://bit.ly/1000LivesStudents
Search “1000 Lives Plus Student Network” on Facebook
@1000LivesPlus on Twitter
So join in! A sign up sheet should have been making its way around the room while we’ve been talking- but if it hasn’t made its way as far as you, you can always sign up online later.
And make sure you’ve liked us on Facebook and follow us on Twitter too- we try to keep the things we post interesting!
1000 Lives Improvement Student and Educator Community

13. Over to you... Get in touch! Email us at 1000livesplus@wales.nhs.uk
Share your ideas!
What do you want from us?
How can we engage you?
How can we support you?
And now it’s over to you! Given that we’re all about improvement, we’re always keen to hear your ideas on how we can make the 1000 Lives Student and Educator Community even better. So- what would you like from us? How can we engage students better? How can we support you?
1000 Lives Improvement Student and Educator Community