1. Review of Global Hotel Conditions
Rreview of Global Hotel Conditions

2. Content Key Indicators Drivers Current Condition Future Development
Conclusion
Rreview of Global Hotel Conditions

3. Key Indicators ADR = Average Daily Roomrate Occupancy Rate
RevPAR = Revenue Per Available Room
Rreview of Global Hotel Conditions

4. Drivers
Definition:
“Anything that could materially affect either a company's earnings or the price of its stock.”
Every company will have its own unique drivers.
Rreview of Global Hotel Conditions

5. Drivers Room cleanliness Speed and efficiency of check in
Staff related attributes
Breakfast – Food quality and service
Guestroom maintenance and hardware conditions
Accuracy and promptness in fulfilling guests’ requests
Problems
Attractiveness of guest rooms
In-room working space and environment
Rreview of Global Hotel Conditions

6. Current Condition Global tourist arrivals +4%
Rreview of Global Hotel Conditions

7. Current Condition Region Occupancy rate Average daily Revenue per
available room
Middle East / Africa
+5.9%
+4%
+10.1%
Lebanon
-10%
-21%
 -7.5%
Europe
+2%
-0.8%
+1.2%
Rreview of Global Hotel Conditions

8. Current Condition Global tourist arrivals +4% Strong CHF
Price competition
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9. Current Condition
Rreview of Global Hotel Conditions

10. Future Development 4 Predictable changes:
Social media
Guest reviews
Service standards
New concepts
How can we know or predict that?
Observing current ongoing changes
Rreview of Global Hotel Conditions

11. Future Development Key innovations:
Focus on customer’s needs and wants
Linkage is better than leakage
Build solid customer relationship
More is not better – Better is better!
Rreview of Global Hotel Conditions

12. Conclusion Current condition = good, getting better
For continued positive development:
Think ahead
Anticipate customer’s needs
Innovation
Sustainability
Rreview of Global Hotel Conditions

13. Sources
Investopedia.com
Rreview of Global Hotel Conditions

14. Questions?
Rreview of Global Hotel Conditions