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Review of Global Hotel Conditions
Rreview of Global Hotel Conditions
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Content Key Indicators Drivers Current Condition Future Development
Conclusion Rreview of Global Hotel Conditions
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Key Indicators ADR = Average Daily Roomrate Occupancy Rate
RevPAR = Revenue Per Available Room Rreview of Global Hotel Conditions
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Drivers Definition: “Anything that could materially affect either a company's earnings or the price of its stock.” Every company will have its own unique drivers. Rreview of Global Hotel Conditions
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Drivers Room cleanliness Speed and efficiency of check in
Staff related attributes Breakfast – Food quality and service Guestroom maintenance and hardware conditions Accuracy and promptness in fulfilling guests’ requests Problems Attractiveness of guest rooms In-room working space and environment Rreview of Global Hotel Conditions
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Current Condition Global tourist arrivals +4%
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Current Condition Region Occupancy rate Average daily Revenue per
available room Middle East / Africa +5.9% +4% +10.1% Lebanon -10% -21% -7.5% Europe +2% -0.8% +1.2% Rreview of Global Hotel Conditions
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Current Condition Global tourist arrivals +4% Strong CHF
Price competition Rreview of Global Hotel Conditions
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Current Condition Rreview of Global Hotel Conditions
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Future Development 4 Predictable changes:
Social media Guest reviews Service standards New concepts How can we know or predict that? Observing current ongoing changes Rreview of Global Hotel Conditions
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Future Development Key innovations:
Focus on customer’s needs and wants Linkage is better than leakage Build solid customer relationship More is not better – Better is better! Rreview of Global Hotel Conditions
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Conclusion Current condition = good, getting better
For continued positive development: Think ahead Anticipate customer’s needs Innovation Sustainability Rreview of Global Hotel Conditions
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Sources Investopedia.com Rreview of Global Hotel Conditions
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Questions? Rreview of Global Hotel Conditions
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