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Understanding tenant needs: better intelligence, better services

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Presentation on theme: "Understanding tenant needs: better intelligence, better services"— Presentation transcript:

1 Understanding tenant needs: better intelligence, better services
Chair (morning): Zhan McIntyre, SFHA Dr Vikki McCall, SFHA Board and University of Stirling Chair (afternoon): Ruchir Shah, SCVO and CSDP

2 Overview The Civil Society Data Partnership is an ESRC-funded collaboration between SCVO and Universities of Stirling and Edinburgh Aims: develop administrative data on Civil Society Organisations (CSOs) help CSOs to improve their ability to work with data, including ‘big data’ increase collaboration between CSOs and academia

3 Aim for today Network: bring together organisations involved in housing – housing associations, but also wider third sector, public sector and academics Share learning from projects using various types of data - ‘big’ and ‘small’ Identify current gaps in knowledge /key research questions Identify ways we can work together to fill those gaps

4 am Adam Lang, Shelter Scotland - Margaret Brannan, Queen’s Cross Housing Association Elaine Byrne, Scottish Housing Network Q&A

5 Sharon Muirhead, Wheatley Group Jan Freeke, DRS Glasgow City Council - Dr Neil Hamlet, Consultant in Public Health Medicine, NHS Fife Gillian Young, Newhaven Research Q&A

6 Professor Isobel Anderson, University of Stirling
Professor Isobel Anderson, University of Stirling - Q&A

7 World café sessions 12-1.15 Housing and health
3 x 25 minute sessions – pick from: Housing and health Housing for older people Supported housing/ disabled tenants Homelessness Poverty and welfare Understanding tenants

8 Making best use of existing data and resources
Funding Research - Ilse Mackinnon ESRC Public sector /Scottish Government Big Lottery Grant-making trusts Funding Scotland

9 Making best use of existing data and resources
Academic resources

10 Making best use of existing data and resources
Third sector resources OSCR SCVO and Milo ALISS Oxfam Humankind Index JRF/ESRC Evidence centre on UK housing

11 Making best use of existing data and resources
Public sector resources Scottish Housing Regulator Office of the Scottish Charity Regulator Scottish Neighbourhood Statistics and Index of Multiple Deprivation Census, plus other household surveys NHS data: Scottish Public Health Observatory scotpho.org.uk

12 Making best use of existing data and resources
Academic resources: Orian Brook, University of Stirling

13 Making best use of existing data and resources
Scottish Civil Society Data Partnership Making best use of existing data and resources Academic resources Four work packages: Collaboration with SCVO to analyse Milo and other data Qualitative research with third sector leaders to identify criteria for successful data collaborations Networking/workshops Webinars and training workshops

14 Making best use of existing data and resources
Scottish Civil Society Data Partnership Making best use of existing data and resources Academic resources

15 Making best use of existing data and resources
Scottish Civil Society Data Partnership Making best use of existing data and resources Academic resources

16 Making best use of existing data and resources
UK Data Archive Surveys, qualitative data, training/guidance University training & resources Academic collaborations Interface - Scottish Universities DataKind

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19 Next steps discussion and round up
Ruchir Shah, SCVO


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