1. Communications Unit

2. Communication – is the process of exchanging information
Two Types of Communication
Verbal – is the use of words to convey information
Examples: Talking
Writing a letter
Texting
Nonverbal - is the exchange of information without words
Examples: Smiles
Gestures
Posture

3. 5 Senses
Sight
Hearing
Smell
Taste
Touch

4. Communication Process
Source- is known as the sender
Message- idea being shared
Medium- channel that connects the sender
with the receiver of the message
Receiver- get the message and draws
meaning from it
Feedback- the return channel from the receiver
to the source

5. Written Communication
4 Types of Written Communication
Letter
Report
Article
Resume

6. Résumé Résumé – a written summary of an individuals education,
experiences, and accomplishments.
Parts of a Résumé
1. Title (Résumé)
2. Name/Address/Phone/
3. Objective
4. Education/Dates
5. Work Experience/Dates
6. Activities (school/community)
7. Special Skills
8. Hobbies/Interest
9. Honors/Awards
10. References
11. Date Prepared