Presentation is loading. Please wait.

Presentation is loading. Please wait.

Service Level Management

Published byAngelina Foster Modified over 6 years ago

Similar presentations

Presentation on theme: "Service Level Management"— Presentation transcript:

1 Service Level Management
process Initiation stage For audio narrative, watch “An overview of Service Level Management” on Author: Brett Andrews, OPTECISM Ltd

2 Service Level Management
process Initiation stage Set internal targets Author: Brett Andrews, OPTECISM Ltd

3 Service Level Management
process Initiation stage Set internal targets Pilot Author: Brett Andrews, OPTECISM Ltd

4 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Author: Brett Andrews, OPTECISM Ltd

5 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Author: Brett Andrews, OPTECISM Ltd

6 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Author: Brett Andrews, OPTECISM Ltd

7 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Author: Brett Andrews, OPTECISM Ltd

8 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Negotiate Author: Brett Andrews, OPTECISM Ltd

9 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Negotiate Agree Author: Brett Andrews, OPTECISM Ltd

10 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Negotiate Agree Monitor Author: Brett Andrews, OPTECISM Ltd

11 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Negotiate Agree Monitor Review Author: Brett Andrews, OPTECISM Ltd

12 Service Level Management
process Initiation stage Set internal targets Pilot Monitor Review Implementation & continuation Revise targets Negotiate Agree Monitor Review Optimisation Author: Brett Andrews, OPTECISM Ltd

Download ppt "Service Level Management"

Similar presentations

What is problem-solving? A decision making process that uses data 1. Problem Identification 2. Problem Analysis 3. Plan Development 4. Plan Implementation.

What is problem-solving? A decision making process that uses data 1. Problem Identification 2. Problem Analysis 3. Plan Development 4. Plan Implementation.
Hendershott Consulting Inc

Hendershott Consulting Inc
Regional Policy Information and Communication rules 2014+ The state of play European Commission Peter Fischer, Directorate General for Regional and Urban.

Regional Policy Information and Communication rules The state of play European Commission Peter Fischer, Directorate General for Regional and Urban.
Early Childhood Education (ECE) in New Zealand - Integrated System -

Early Childhood Education (ECE) in New Zealand - Integrated System -
Chemistry Clips - Multimedia Resources for Supporting Student Learning in Chemistry Dylan P. Williams and David L. Davies Chemistry Clips.

Chemistry Clips - Multimedia Resources for Supporting Student Learning in Chemistry Dylan P. Williams and David L. Davies Chemistry Clips.
ILM Level 3 certificate in Leadership and Management Insert tutor details Venue Day / Date Copy right - Training Square Ltd. 2013.

ILM Level 3 certificate in Leadership and Management Insert tutor details Venue Day / Date Copy right - Training Square Ltd
Inspection and regulation from September 2012. The government’s vision for early years with a revised Early Years Foundation Stage provides the timetable.

Inspection and regulation from September The government’s vision for early years with a revised Early Years Foundation Stage provides the timetable.
Creating an Education Destination through Strategic Planning Lodi Unified School District Board Study Session Presentation August 16, 2011.

Creating an Education Destination through Strategic Planning Lodi Unified School District Board Study Session Presentation August 16, 2011.
Scottish Welfare Fund Monitoring and Evaluation Framework.

Scottish Welfare Fund Monitoring and Evaluation Framework.
What is a Local Anti-Poverty Strategy? LAPS Capacity Building Seminars 2006.

What is a Local Anti-Poverty Strategy? LAPS Capacity Building Seminars 2006.
Better Business Cases “Investing for change” Overview

Better Business Cases “Investing for change” Overview
1 STRATEGIC MANAGEMENT ACCOUNTING Budgeting Six important reasons for budgeting:  Planning the use of resources, in view of market opportunities.  Systematic.

1 STRATEGIC MANAGEMENT ACCOUNTING Budgeting Six important reasons for budgeting:  Planning the use of resources, in view of market opportunities.  Systematic.
NW Provider Conference Haydock Park May 19 2008. Strategic Overview Strategic Governance via NW Steering GroupStrategic Governance via NW Steering Group.

NW Provider Conference Haydock Park May Strategic Overview Strategic Governance via NW Steering GroupStrategic Governance via NW Steering Group.
Change Management Programme. Vision of the union as an organising union ● Establish a change management team ● Agree a vision ● Agree an organising budget.

Change Management Programme. Vision of the union as an organising union ● Establish a change management team ● Agree a vision ● Agree an organising budget.
NEYNL WDC “Implementing a VLE:reality,challenges and benefits” Angie Clarke, Knowledge Manager, NEYNL WDC NEYNL MLE:

NEYNL WDC “Implementing a VLE:reality,challenges and benefits” Angie Clarke, Knowledge Manager, NEYNL WDC NEYNL MLE:
Localizing the Millennium Development Goals (MDGs) UN-HABITAT Nairobi.

Localizing the Millennium Development Goals (MDGs) UN-HABITAT Nairobi.
Buffalo State 2013/14 State Purpose Budget Overview Finance and Management September 20, 2013.

Buffalo State 2013/14 State Purpose Budget Overview Finance and Management September 20, 2013.
Psychological Aspects Of Care To Patients With Chronic Diseases In Different Age.

Psychological Aspects Of Care To Patients With Chronic Diseases In Different Age.
International Certification Services Pvt Ltd. www.icsasian.com.

International Certification Services Pvt Ltd.
Systematic Use of Learning Technologies. strategic business articulation Active partnership Targeted provision Maximised potential Streamlined portfolio.

Systematic Use of Learning Technologies. strategic business articulation Active partnership Targeted provision Maximised potential Streamlined portfolio.

Similar presentations

Ads by Google