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Get to Microsoft 365 with FastTrack
8/7/2018 6:17 AM BRK1049 Get to Microsoft 365 with FastTrack Douglas C. Smith Director of Marketing Jeff Nickel General Manager © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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8/7/2018 6:17 AM Microsoft 365 A complete, intelligent, secure solution to empower employees Intelligent security Unlocks creativity Integrated for simplicity Built for teamwork © Microsoft Corporation. All rights reserved.
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Microsoft 365 powered device
Microsoft Inspire Microsoft 365 powered device “Introducing the Microsoft 365 powered device” The best way to experience Microsoft 365
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FastTrack for Microsoft 365
8/7/2018 6:17 AM FastTrack.microsoft.com FastTrack for Microsoft 365 Move to the cloud with confidence Faster Deployment Migrate , content, and light up Microsoft 365 services Deploy and securely manage devices Enable your business and gain end-user adoption Delivered by Microsoft engineers as part of your subscription Tight integration with qualified partners for additional services Maximized ROI Higher Adoption © Microsoft Corporation. All rights reserved.
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Our commitment to Customer Success
8/7/2018 6:17 AM Our commitment to Customer Success FastTrack engineers 350+ 200 New Customers per month FastTrack engineers 800+ 3.7PB 4000 New Customers per month Data migrated 185 NSAT 2013–2014 2015–2016 2017 Office 365 Onboarding and Guidance and Remote Assistance Customer Success Service For Office 365 and EMS Microsoft FastTrack for the Microsoft Cloud © Microsoft Corporation. All rights reserved.
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FastTrack for Microsoft 365
8/7/2018 6:17 AM FastTrack for Microsoft 365 Move to the cloud with confidence ANNOUNCING Devices Integrated deployment guidance, app compatible tools Collaboration Migration tools for file shares and SharePoint 2013 Voice Integrated Skype Operations guidance Security Deployment services for most common security scenarios User Adoption End user hub, web and in-product training Admin Tools Admin console usage reports, set up guides; It Roadmap © Microsoft Corporation. All rights reserved.
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8/7/2018 6:17 AM FastTrack success “Microsoft FastTrack Center helped us focus on building ways to collaborate more effectively with our external partners on the ground in the global fight against AIDS, tuberculosis, and malaria.” Paul Tuxford: Chief Information Officer the Global Fund “The move to Microsoft Office 365 allows us to take advantage of a host of collaborative, archiving, and business-enabling tools.” Paul Tuxford: Chief Information Officer the Global Fund © Microsoft Corporation. All rights reserved.
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8/7/2018 6:17 AM FastTrack success “By offloading collaboration applications and infrastructure to Microsoft, our IT staff can spend more time creating cool new apps and features to help our staff and clients and simplifying team site provisioning.” Amy Moore, Rapid Application Development Team Lead “We had a vision for what we wanted our new intranet and extranet to look like, but we needed help realizing it.” Amy Moore, Rapid Application Development Team Lead © Microsoft Corporation. All rights reserved.
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People are the key to transformation
8/7/2018 6:17 AM People are the key to transformation Customer IT Pro Partners FastTrack Engineering © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What to expect from FastTrack
Ongoing access to FastTrack engineers (remote) 8/7/2018 What to expect from FastTrack Onboarding assessment and guidance and file migration for 500+ seats Adoption guidance © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What to expect from FastTrack
8/7/2018 What to expect from FastTrack Ongoing access to FastTrack engineers (remote) Active Directory remediation guidance Deployment architecture and guidance Network, DNS, tenant, and user setup guidance Enable self-service password reset and MFA Deploy and manage app and device security policies Modern Desktop Deployment Services through partners Onboarding assessment and guidance and file migration for 500+ seats Adoption guidance © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What to expect from FastTrack
8/7/2018 What to expect from FastTrack Ongoing access to FastTrack engineers (remote) Exchange Mail Migrations Exchange On-premises Domino Gmail (G Suite) GroupWise IMAP4 SharePoint Migrations File Share Google Drive Box Onboarding assessment and guidance and file migration for 500+ seats Adoption guidance © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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What to expect from FastTrack
8/7/2018 What to expect from FastTrack Ongoing access to FastTrack engineers (remote) User adoption planning workshop (remote) End user training End user communications templates and guidance Onboarding assessment and guidance and file migration for 500+ seats Adoption guidance © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customers and Partners working with FastTrack
8/7/2018 Customers and Partners working with FastTrack Implementation project management Remediation and configuration and file migration assistance for 500+ seats User change management and process optimization © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customers and Partners working with FastTrack
8/7/2018 Customers and Partners working with FastTrack Implementation project management Active Directory remediation implementation Hybrid environment configuration and deployment Network configuration and bandwidth testing Empower self-service identity and access management Prevent corporate data leakage from any device Application compatibility remediation Remediation and configuration and file migration assistance for 500+ seats User change management and process optimization © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customers and Partners working with FastTrack
8/7/2018 Customers and Partners working with FastTrack Implementation project management and file migration assistance for accounts with 500+ seats Complete migration questionnaire and scheduling Conduct post-migration remediation and file migration for accounts under 500 seats Remediation and configuration and file migration assistance for seats User change management and process optimization © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customers and Partners working with FastTrack
8/7/2018 Customers and Partners working with FastTrack Implementation project management User change management and process optimization User communications and product training delivery LOB, 3rd party app remediation and biz solutions Remediation and configuration and file migration assistance for 500+ seats User change management and process optimization © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FastTrack experience Identify your team Assessment and remediation
Data migration Build a plan for deployment and adoption Core onboarding Continue adoption execution © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Jeff Nickel General Manager Office 365 CXP
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Our engineering goals Get every customer to the cloud
Reduce cost to deploy & adopt Reduce time to deploy & adopt Analyze, automate, improve service Deliver a common user experience Move to cloud pace and mindset
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Why is FastTrack Engineering-led? Prior to FastTrack….
Customer Deployment & Support experience Not meeting expectations Previous approach to deployment/migration Time to deploy stagnant and costs rising Results between $$ spent and active use Customer value not compelling “Ready and Easy to Use” cloud promise A need to reduce friction
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FastTrack Delivery Key Roles
8/7/2018 6:17 AM FastTrack Delivery Engage with customers in 12 languages (English, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Simplified Chinese, Traditional Chinese, Spanish, Thai, and Vietnamese). Activities include: planning, assessment, remediation, migration, and user adoption services. EMEA AMERICAS APJ Multiple locations across the world in America, Europe, and Asia to service customers in their regional time zone. Key Roles Managers Architects Engineers Migration Engineers © Microsoft Corporation. All rights reserved.
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FastTrack by the numbers
Customers enabled 51K+ Success Plans created 6.3PB Data migrated to date 189 NSAT 3.5× Increase in usage for customers working with FastTrack
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Automation Improvements
Simplify onboarding process by guiding the tenant through an integrated end to end setup experience to rapidly configure and use their services. Setup Guides Automation Widget/Tiles/Bots
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Prepare your domains and users
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Help everyone get started
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FastTrack Automation by the numbers
Tenants used FastTrack Automation in 2017 18.6M Growth in actively used entitlements in those tenants 37% Growth rate 2017 to date vs 13% for tenants who did not use automation
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fasttrack.microsoft.com New digital experience with Microsoft 365
8/7/2018 6:17 AM fasttrack.microsoft.com New digital experience with Microsoft 365 Updated Productivity Library Microsoft 365 Request for Services Improved Success Plan Windows offer updates © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Q&A
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Ignite 2017 FastTrack sessions
8/7/2018 6:17 AM *Locations are subject to change. Please check the Ignite Scheduling Tool prior to session time. Code Level Day Date Time Location* Title Speakers Session Type THR2141 200 Monday 9/25 1:15 PM – 1:35 PM OCCC South – Expo Theater #11 A city’s digital transformation journey to the cloud with help from FastTrack for Azure Randy Pagels, Chris McMasters Theater | 20 minutes BRK2218 100 2:15 PM – 3:30 PM OCCC W240 Four critical factors to driving Office 365 adoption Gideon Bibliowicz, Matt Wolodarsky, Matt Ontell, Standard Bank Breakout | 75 minutes THR1074 7:05 PM – 7:25 PM FastTrack at no additional cost to help get you up and running on EMS Adam Baron, Dina OMara THR3012 Tuesday 9/26 10:20 AM – 10:40 AM OCCC South – Expo Theater #9 Microsoft Teams: Take your collaborative culture to an entirely new level Ben Walters BRK2219 10:45 AM – 12:00 PM OCCC W221 Proven customer Office 365 deployment and adoption strategies Douglas Smith, Nestlé, Keysight Technologies, Inc., TalkTalk BRK2223 OCCC W414 Build your Office 365 Champions Sanjeevini Mittal, Mott MacDonald, Nestlé BRK1049 Get to Microsoft 365 with FastTrack Doug Smith, Jeff Nickel BRK2416 OCCC W206 Accelerate your Microsoft 365 deployment with partners and FastTrack Brian Shiers, Matt Goddard BRK1036 4:00 PM – 5:15 PM Microsoft FastTrack for Dynamics 365: Speed up time to value and successful adoption Julia Fu, João Pedro Almeida, Alejandro Gutierrez BRK2221 Nestle’s Office 365 cultural transformation: from silos to collaboration Thomas Wicker, Juha Ikonen, Nestlé THR3013 5:05 PM – 5:25 PM Tips and tricks to deploy Office 365 Tony Ison BRK2220 Wednesday 9/27 Build and implement a plan for Office 365 success Marty Schuchman, Juha Ikonen THR2142 12:05 PM – 12:25 PM How FastTrack for Azure helped a college transform its technology environment to fuel innovations Randy Pagels, Adam LeFaive 2:10 PM – 2:30 PM OCCC Hyatt Regency Theater – Level 1 BRK3228 OCCC W230 Move your data to Office 365 Tom Wisnowski, Thomas Wicker, Sharon Liu BRK1002 Thursday 9/28 OCCC W308 Accelerate your Enterprise Mobility + Security (EMS) deployment with FastTrack for Microsoft 365 Dina OMara, Adam Baron, Willem Bagchus BRK2257 12:30 PM – 1:45 PM Hyatt Plaza International I-K Confidently build and successfully deploy Azure solutions with Microsoft FastTrack for Azure Miranda Lee, Tanuj Bansal, Dennis Karlinsky, Linda Morris (Chemours) BRK3373 300 Friday 9/29 9:00 AM – 10:15 AM OCCC W207 AB CRM On-premises to Microsoft Dynamics 365 for Customer Engagement Migration Tool Gurkan Salk, Aditya Varma © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Please evaluate this session
Tech Ready 15 8/7/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite Phone: download and use the Microsoft Ignite mobile app Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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8/7/2018 6:17 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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