1. Technology & Healthcare in the Middle East
8/7/2018
Start with a quick introduction of QuintilesIMS. Stress on QuintilesIMS local presence in the region, including the office in Lebanon. Move on to sharing a high level context on healthcare in the region given economic realities. The levant region is highlighted in Pink to add more relevance to the audience. Close this slide by stressing that given large healthcare opportunities in our region based on these numbers, technology is perceived as a major driver in the transformation of healthcare.
The Middle East in Numbers
Globally
The largest health information company in the world, with extensive local, regional, and global presence
High Population Growth (2015, %)
Promising GDP Growth Forecast (2020, %)
High Inflation Rate (Avg. Annual %)
Healthcare Spending as % of GDP (2015)

2. Regional healthcare themes are focused on Economy, Efficiency & Experience$
Reduce Operational Cost
Enhance Effective Communication
Improve Revenue Cycle Management
Reduce Errors, Fraud, Waste and Abuse
Increase Efficiency
Connectivity & Integration
Revenue Cycle Management
Communicate Effectively
Explore Options Based on Quality Ratings
Improve Healthy Lifestyle (Mobility Enabled)
Increase Patient Satisfaction
Enhance Patient Experience
Enhance Patient Safety
Improve Medical Practice
Enable Advanced Health Research
Empower Disease Management
Improve Clinical Outcomes
Patient
Level Costing
Quality Metrics & Indicators
Monitor & Engage Effectively
Improve Health Sector Competitiveness
Enhance Medical Tourism
Improve Healthcare Services to the Population
Grow the Health Sector

3. Connectivity and Integration platforms need to provide choices to Providers$
Unified Healthcare Language 01
Connectivity & Integration
Revenue Cycle Management 02
Standardized Communication Structures 03
Strong Integration Capabilities
Patient
Level Costing
Quality Metrics & Indicators 04
Centralized cloud-based platform

4. Revenue Cycle Management has lead to more efficient usage of infrastructure and Return on capital$
Strong Patient Billing Capabilities 01
Connectivity & Integration
Revenue Cycle Management 02
Real-time Validation Capabilities 03
Strong Integration Capabilities
Patient
Level Costing
Quality Metrics & Indicators 04
Promote Private-Private and Public- Private Partnerships

5. Patient level costing is helping Providers understand their profitability and implementation of clinical pathways $
Enables Proper Pricing of Services 01
Connectivity & Integration
Revenue Cycle Management 02
Connects data of hospital financial and clinical systems 03
Strong Integration Capabilities
Patient
Level Costing
Quality Metrics & Indicators 04
Powerful reporting for appropriate decision making

6. Patient reported experience and clinical quality metrics such as HEDIS/NCQA measures are driving better clinical outcomes $
Standardized market-wide quality ratings 01
Connectivity & Integration
Revenue Cycle Management 02
Transparent sharing of information to public 03
Helps in designing interventions to improve quality
Patient
Level Costing
Quality Metrics & Indicators 04
Opportunity for quality and/or performance-based reimbursement

7. Examples from our region – Implementation across the patient journey
8/7/2018
Start with a quick introduction of QuintilesIMS. Stress on QuintilesIMS local presence in the region, including the office in Lebanon. Move on to sharing a high level context on healthcare in the region given economic realities. The levant region is highlighted in Pink to add more relevance to the audience. Close this slide by stressing that given large healthcare opportunities in our region based on these numbers, technology is perceived as a major driver in the transformation of healthcare.
17 Technology Capabilities
Connecting entire payer and provider community on a single platform 01
The Dubai Health Authority’s Claims & Connectivity Program
Enabler & Driver
Of higher participation of private players in the healthcare market 02
Efficiency & Effectiveness
Realization through intervention and rating measures based on real-time data 03

8. The Dubai Health Authority’s Claims & Connectivity Program
Examples from our region – Reduction in fraud/abuse; New measures aimed at controlling waste and improving quality of care
8/7/2018
Started Small
In 2012, only 1 payer and 1 large provider group piloted the system
In 2016, managed 01
4+ million
Insured patients
The Dubai Health Authority’s Claims & Connectivity Program
Transformed Market
More than 17,000 healthcare professionals trained on technology and medical coding
2,500+
Healthcare provider facilities 02
67+
Insurance companies/TPAs
Its only the beginning
DHA sees a bigger opportunity ahead in using technology for new initiatives 03
200+
Request managed per second

9. Questions? Comments?

10. 8/7/2018