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Teams and Communication
Teams are a powerful collective element used to achieve a particular goal or business target. © Criddle, Hinton, Nizam
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Teamwork Team Player People working together cooperatively in a group.
People who behave within the requirements of group norms. © Criddle, Hinton, Nizam
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Life Cycle of a Team Forming Storming Norming Performing Adjourning
© Criddle, Hinton, Nizam
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Team Building Process of establishing and developing collaboration and trust between team members. Strategies: Interactive exercises Team assessments Group discussions. © Criddle, Hinton, Nizam
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Team Building Elements
Select participants Establish goals Balance skill sets Allocate roles Harmonise personality types Train to work together Support the team Make effective use of resources Communicate with leaders © Criddle, Hinton, Nizam
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Skills for Effective Teams
Listening Questioning Persuading Respecting Helping Sharing Participating © Criddle, Hinton, Nizam
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Formal Groups Informal Groups
Work groups established by organisation to complete specific tasks: Technical team Sales team. Informal Groups Groups formed around friends and common interests to meet a social need: Sporting group. © Criddle, Hinton, Nizam
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Interdependent Teams Members get to know other team members socially and professionally. Develop trust in each other. Conquer challenges together. © Criddle, Hinton, Nizam
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Independent Teams Benefit from intellectual, job-related training.
Improve efficiency by identifying what is required in that team for everyone to enhance performance. © Criddle, Hinton, Nizam
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Virtual Teams Members joined together electronically, with little in-person contact. Made possible with technology tools and Internet. Benefits: Ideas contributions. Work loads can be distributed. Build a competitive edge. © Criddle, Hinton, Nizam
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Project Teams Used for defined period of time.
Used for a specific purpose. Based on common function. Employees from different work areas. Benefits: Can track the project. Easy to create team focus. © Criddle, Hinton, Nizam
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Cross Functional Teams
Group working toward a common goal. Employees with different functional expertise. eg. people from finance, marketing. Function as self-directed teams: Respond to objectives. Consensus decision making. Lead by a manager/team leader. © Criddle, Hinton, Nizam
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