1. Platform comparison How to find product documentation
May 18, 2017
Platform comparison
How to find product documentation
Example: ArcSight

2. Main page - Community old
Main page - Community new
Click ArcSight

3. Community old: ArcSight Overview page
Community new: ArcSight Overview page
Click Subspaces
Click ArcSight Product Documentation 2

4. Product Docs at top of hierarchy, see previous slide
Community old: ArcSight Subspaces Page
Community new
Click ArcSight Product Documentation
Product Docs at top of hierarchy, see previous slide

5. Community old: ArcSight Product Documentation
Community new: ArcSight Product Documentation
Example: Click on ESM and ESM Express

6. Community old: ESM Product page - List of folders
Community new: ESM Product page
- Labels, no folder icons
Example: Click on ESM Best Practices 10

7. Community old: ESM Best Practices
- Document example
Community new: ESM Best Practices
- Document example
Document preview and attachment for download

8. New Platform: ESM Best Practices, document example
Special Note: Preview of documents won’t work in first step of migration, i.e. approx. 5 – 7 days
However, documents can be found in attachment!
Document text displays
for search only at bottom
of page (Tribal Knowledge Base)