1. QML - Quality Management in the Austrian Dual System
Alfred Freundlinger – Austrian Federal Economic Chamber

2. Examples for established quality measures
Vocational Training Act
Curricula regulated by ordinances
Suitability of training companies
Conditions for Trainers
Apprenticeship-leave examination
Apprenticeship Offices
Advice and support for quality

3. Why QML? Decreasing number of young people (demographic trend)
Trend for „higher“ education
Therefore more and more difficulties for apprenticeship training in competition with school based VET
Need for strengthening the image of the dual system
Very important: increasing, securing and making visible of Training Quality

4. How does QML work? Developed and carried out by sozial partners
Based on data on dropout and success rates
Involved Partners:
Quality board at federal level
Regional advisory boards on apprenticeship training
Apprenticeship offices

5. dropout and succes rates
QML - Ablauf
QML - Process
surveys questioning apprentices and companies
systematic feedback from examiners etc.
PLAN measures for increasing success rates
DO implementation federal and regional level
CHECK evaluation of success rates
ACT adjusting of measurements
Data
dropout and succes rates
2 Levels
branches
companies
Instruments
counseling, material for support , coaching, seminars etc.

6. QML-Data - Average Outcome
apprent. ended
percent. dropouts
apprent. completed
percent. no exam
percent. negative exam
percent. positive exam
42 624
15.9
35 857
6.0
4.9
89.1