1. THE PERFORMANCE FRAMEWORK EXPLAINED
Presented by:
Dr Theresa Donaldson
Chief Executive Lisburn & Castlereagh City Council

2. NI Local Government has always had a strong culture of Performance Management and the provision of value for money service delivery.

3. THE LOCAL GOVERNMENT ACT (NI) 2014

4. THE DEFINED AREAS OF IMPROVEMENT:
Strategic effectiveness
Service quality
Service availability
Fairness
Sustainability
Efficiency
Innovation

5. CORPORATE PERFORMANCE

6. PERFORMANCE FRAMEWORK

7. PERFORMANCE AT THE HEART OF THE ORGANISATION

8. ACCOUNTABILITY
TRANSPARENCY TO RATEPAYERS

12. FOCUS ON OUTCOMES!

13. THANK YOU QUESTIONS?