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Published bySolomon Kalu Modified over 7 years ago
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CATS I.scorecards Resource mobilization PVT incremental deposit mobilization of all districts 12.64Mn Customer base expansion ---------------------- Incremental deposit account --------------------- Long O/S Receivable (Dists.) long O/S Receivable :Br 10Mn, 59.37% (14.61Mn) reduction from June 2016 position of Br 24.61 MN); Total reconciliation outstanding items reached 89209 and 79309 in items in Districts and CATS CPC side respectively.It shows a decrease of 48945(35%) and 169640(68%) in items in the respective sides, form June 2016 position. Initiatives Resource Mobilization Continues Feedback & Support based performance review Follow-up on Market Research and Sales Activity I Internal process Monitoring and follow up on internal control and audit rectification (monthly & quarterly review and feedback Revised procedure approved and communicated for implementation CATS technical training material is revised Follow-up and support on the revised action plan for eliminating reconciliation outstanding items Improved inter and intera -process integration
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CATS Weaknesses Lack of proper awareness and Inconsistency on the implementation of deposit mobilization strategy Weak utilization of physical and digital channels to improve internal process, customer service & resource mobilization Shortage of competent employee per the proficiency levels Rework particularly in Head office reconciliation Failure to curb till shortages Challenges Sever network and power interruptions (particularly in Adama, Nekemete and Shashemene )
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