1. Malcolm Days Mark Miners James Farnhill
ITS Windows 7 Desktop
ITS project consultation
Feb - Mar 2011
V1.2
Malcolm Days
Mark Miners
James Farnhill

2. Agenda Project Overview Demonstration Discuss Implications
Document Additional Requirements

3. Current Windows XP Desktop
Pre-installed apps ( )
Novell ZenWorks 7 to deliver additional apps
ITS desktop not used by some departments

4. DOING NOTHING OR WAITING IS NOT AN OPTION.
Why change ?
Microsoft development for Windows XP has ended
Support for Windows XP security patches will end in 2014
Hardware and software vendors are moving to support Windows 7
DOING NOTHING OR WAITING IS NOT AN OPTION.

5. Windows 7 Desktop Windows 7 desktop (64-bit)
Pre-installed apps (MS Office 2010, etc.)
Microsoft App-V to deliver additional apps

6. Project Benefits
Students are arriving with Windows 7 installed on their PCs – having Windows 7 in work areas will improve the student experience
Using Windows 7 would help us get the most out of newer hardware (support for more memory) and applications (support for 64-bit)
App-V will mean most new applications can be packaged more easily and available more quickly than currently
Desktops should be more reliable as App-V reduces application conflicts
Improved security / Reduced support costs
Smaller number of different Windows desktop configurations
Improved ability to centrally manage Windows configuration

7. Project Outline In Scope: Out of scope:
Creation of a standard Windows 7 desktop;
Gather more information about application usage across campus;
Identify any needs not met by the proposed standard desktop;
Creation of an App-V infrastructure to deliver applications;
Testing applications to establish which work and do not work;
Creation of a migration plan;
Rollout to student work areas;
[Optional] Rollout to one department.
Out of scope:
Complete rollout to the University (likely to be a separate project);
Software auditing;
Off campus access to applications.

8. Windows 7 Desktop Demo

9. What changes should we expect

10. Academic Staff Type of PC Being Used Current Windows XP desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (NAL)
Install Own Apps
Thin Client Apps
ITS Managed Desktop
Yes
Roaming
ITS Managed Laptop (On Campus)
ITS Managed Laptop (Off Campus)
No* na No
Lecture Theatre (Networked)
No +
Lecture Theatre (Non- n/w’d)
Student Work Areas
No $
Own Machine (On campus)
Yes #
Own Machine (Off Campus)
Type of PC Being Used
Proposed Windows 7 desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (App-V)
Install Own Apps
Thin Client Apps
ITS Managed Desktop
Yes
Roaming
Yes % No
ITS Managed Laptop (On Campus)
ITS Managed Laptop (Off Campus)
Yes**
Roaming**
No* na
Lecture Theatre (Networked)
No +
Lecture Theatre (Non- n/w’d) Option no longer applicable
Student Work Areas
Own Machine (On campus)
Yes #
Own Machine (Off Campus)
*MyFiles can be used to access files through a web browser interface.
**Windows 7 offline folders will provide increased roaming functionality for files and folders.
% By default, users will not have the rights to install applications, but academic staff could request rights to do so.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.
+ A laptop can be used if additional software is needed in a lecture theatre.
$ Additional teaching software can be installed onto work area PCs by exception only.

11. Students Student Work Areas Yes Roaming No Own Machine (On campus) No*
Type of PC Being Used
Current Windows XP desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (NAL)
Install Own Apps
Thin Client Apps
Student Work Areas
Yes
Roaming No
Own Machine (On campus)
No*
Yes #
Own Machine (Off Campus) na
Type of PC Being Used
Proposed Windows 7 desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (App-V)
Install Own Apps
Thin Client Apps
Student Work Areas
Yes
Roaming No
Own Machine (On campus)
No*
Yes #
Own Machine (Off Campus) na
*MyFiles can be used to access files through a web browser interface.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.

12. Admin Staff ITS Managed Desktop Yes Roaming
Type of PC Being Used
Current Windows XP desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (NAL)
Install Own Apps
Thin Client Apps
ITS Managed Desktop
Yes
Roaming
ITS Managed Laptop (On Campus)
ITS Managed Laptop (Off Campus)
No* na No
Own Machine (On Campus)
Yes #
Own Machine(Off Campus)
Type of PC Being Used
Proposed Windows 7 desktop
Personal (H:)
Drive
Documents folder;
Favourites
Windows Person-alisation
Shared Drives
Network
Printing
Local
Internet Access
Standard Pre-installed Apps
Delivered
Apps (App-V)
Install Own Apps
Thin Client Apps
ITS Managed Desktop
Yes
Roaming No
ITS Managed Laptop (On Campus)
ITS Managed Laptop (Off Campus)
Yes**
Roaming**
No* na
Own Machine (On Campus)
Yes #
Own Machine(Off Campus)
*MyFiles can be used to access files through a web browser interface.
**Windows 7 offline folders will provide increased roaming functionality for files and folders.
# Anyone can print to a network printer if they install the iPrint client and print to an ITS supported printer.

13. What will the Windows 7 technical proposals mean for Staff?
A laptop will work the same way on and off campus
A user could work locally on a PC if the network is unavailable
A user could run different versions of the same application delivered by ITS
Application settings will stop roaming. Cannot get ‘universal’ access to ‘my PC’
The standard Windows desktop is not designed to support long running computation tasks (say > 18 hrs)
Windows applications can only access the ‘computing power’ available on the local PC
PC hardware older than 4 years is very likely to need replacing

14. What will the technical proposals mean for application deployment?
ITS will not be able to deliver Windows apps to non-windows PCs (Mac, Linux, tablets, smartphones, etc.)
ITS will not be able to deliver apps to thin client devices
ITS will not be able to tailor work area PCs to deliver specific courses
Some interaction between apps may be restricted by App-V
ITS may only deliver apps to UoW standard PCs or laptops
Apps which do not package with App-V (maybe 5%?) will need to be manually installed onto each PC
Any additional requirements will need to be backed by a business case to the University

15. What are the service options for application deployment?
Apps not compatible with App-V will need to be locally installed.
If PC is re-imaged, local apps will need to be re-installed.
ITS Application Delivery
User / Dept. IT staff local Application Installation
ITS will provide any app on request
Will provide any App-V compatible app on request
Can install pre-approved apps (e.g. iTunes; Audacity; Scanner software)
Will provide any App-V compatible app required by >10 users
Will provide any App-V compatible app required by >50 users
Can install pre-approved apps and be authorised by Academic HoD to install any app
ITS will provide 20 core applications
Can be authorised by HoD to have full admin rights
The greater the instalation rights given to staff, the greater the support costs from malware and user mistakes
Proposed option

16. Any additional implications for Students?
A student cannot access delivered applications from their own PC or other devices
A student cannot access delivered applications from off campus
Not designed to support long running computation tasks (need to stay at a work area PC)
Any additional requirements will need to be backed by a business case to the University

17. Additional Questions
Would any staff like to be involved in user testing in June/July?
What applications are used and by how many users for each one?
What applications are a priority?

18. Final Questions
Any other questions?

19. END