1. Professor Dr. M. Abul Kashem
Establishing Quality Culture in HEIs: Role of Institutional Quality Assurance Cell
Professor Dr. M. Abul Kashem
Quality Assurance Specialist
Quality Assurance Unit, HEQEP
University Grants Commission of Bangladesh
Mobile:
17 July 2016
NSU
8/8/2018

2. Purposes of Quality in Higher Education
There are Two main purposes for Attaining Quality in Higher Education:
(a) Fitness of the Purpose for…
Graduates to attain outcomes in terms of Knowledge, Skills and Attitudes so that they are being able to meet the needs of stakeholders.
Knowledge is power
Action speaks louder than words
Attitude is a little thing, but it makes a big difference.
8/8/2018

3. Improving Quality in Higher Education
How to Improve Quality in Higher Education ?
Holistic Approach to Improve the Quality in Higher Education
Improving Quality in Higher Education
Teaching: formal arrangement for increasing KNOWLEDGE, attitude and skills of learners
Training: formal arrangement for increasing SKILLS, knowledge and attitudes of existing job holders
Informal Education: family, halls of residence, play ground & environment etc.
Learning: increasing ATTITUDES, knowledge and skills of learners by their own initiatives and efforts
T e a c h e r s
A d m i n i s t r a t i o n
L e a r n e r
Non-Formal Education of Learners:
co-curricular, extra-curricular activities, seminar, conference, workshops, study visits, tours, debates etc.
Guidance and Counseling: constant monitoring, feedback & advice
Parents/ Guardians
8/8/2018

4. Confucius says… “ I hear and I forget, I see and I remember,
I do and I understand.”
Knowledge
Skills
Positive Thinking
Skill makes a man worthy
Attitude
8/8/2018

5. Rxe‡bi g~j¨‡eva

6. AZGe, বিবেক -সৈয়দ শরীফ যার আছে বিবেকীয় জ্ঞান তার লাগেনা আর অন্য,
 যার আছে বিবেকীয় জ্ঞান
তার লাগেনা আর অন্য,
এর চেয়ে নহে কিছু মহিয়ান
মানুষ হবার জন্য।
মানুষ যদি হতে চাও তুমি
আগে বিবেকটারে জাগাও,
বিবেক মানুষের শিক্ষাভূমি
ওদিক এক-পা দু-পা আগাও।
যতোই হওনা তুমি মহাজ্ঞানী
বিবেকহীনে তা চিরশূন্য,
শূন্য মানেই তুমি অন্ধপ্রাণী
পশুর চেয়েও অতি জঘন্য।
বিবেক আছে যার সব আছে তার,
সে-ই যে প্রকৃত মানব,
বিবেকহীনতায় যে রক্ত চুষে খায়,
সে-ই তো রাক্ষুসে দানব।
AZGe,

7. Source: Daily nayadiganta, dated 11 May 2016
চীনের এক বিশ্ববিদ্যালয়ে ভালো ব্যবহারের জন্য ক্যান্টিনে ছাত্রদের ৫০% ডিসকাউন্ট দেয়া হচ্ছে।
স্থানীয় গণমাধ্যমের খবরে বলা হয়েছে, পূর্বাঞ্চলীয় আনহুই নর্মাল ইউনিভার্সিটিতে যে ছাত্র কর্মচারীদের সাথে ভালো ব্যবহার করবে এবং তাদের সাথে দেখা `হ্যালো`, `প্লিজ`, `ধন্যবাদ` ইত্যাদি বলবে তারা এই ডিসকাউন্ট পাবে।
এর ফলে দুপুরের খাবারের দাম ৬ ইউয়ান ($১.৬০) থেকে তিন ইউয়ানে নেমে আসবে।
কর্মচারীদের কাজের প্রশংসা করলেও খাবারের দাম কমানো হবে।
আনহুই বিশ্ববিদ্যালয়ের কর্মকর্তা জিং ফ্যাংমিং বলছিলেন, ``সম্প্রতি ছাত্ররা কিভাবে সদ্ব্যবহার শিখতে পারে, তা নিয়ে আমাদের মধ্যে ভালো একটি আলোচনা হয়। সেখানেই সিদ্ধান্ত হয় যে এই ভালো ব্যবহার শেখানোর কাজে বিশ্ববিদ্যালয়ের ক্যান্টিনকে আমরা কাজে লাগাতে পারি।``
- See more at:
Source: Daily nayadiganta, dated 11 May 2016

8. of what they say as they talk of what they say as they do a thing
Learners retain……
of what they read
of what they hear
of what they see
of what they see & hear
of what they say as they talk
of what they say as they do a thing
10%
20%
30%
50%
In addition to learning predominately through what we see, having students do return demonstrations (for example, role play and simulations) enhance the student’s retention of what they are learning. (Socony-Vacuum Oil Co. Studies, U.S. Department of Health Education & Welfare, 1994).
70%
90%

9. Importance of Skill-Based Education
Personal Skills
Interpersonal Skills
Leadership Skills
Learning Skills
Communication & ICT Skills
Presentation Skills
Writing Skills
Numeracy Skills
Parenting Skills
Community Skills
8/8/2018

10. How to Adjust the Changing Situation ?
It is not the strongest of the species that survive
nor the most intelligent
but the one most responsive to change
-Charles Darwin
How to Adjust the Changing Situation ?

11. but the lighting of a fire.
Education is not
the filling of a pail,
but the lighting of a fire.
-William Butler Yeats
This quotation means that you do not just provide lists of facts,
and talk to the students during your entire class time.
What education really means is lighting the fire for
knowledge, skills and attitudes about a subject
that engages the students in the collaborative process of
Effective learning!
This quotation means that you do not just provide lists of facts,
and talk to the students during your entire class time.
What education really means is lighting the fire for
knowledge, skills and attitudes about a subject
that engages the student in the collaborative process of learning!

12. b) Fitness for the purpose of....
Improving HEI/program offering entity in terms of its Capacity & Process to facilitate the attainment of Intended Learning Outcomes (ILOs):
Capacity:
Quality of Learners: commitment and interest with respect to knowledge, attitudes and skills
Quality of Staff: commitment, to knowledge, skills and attitudes
Content: reflected in relevant curricula for the acquisition of basic skills, attitude and knowledge referring for life.
Facilities: physical, co- & extra-curricular activities.
Environments: governance, safety and security
8/8/2018

13. Processes: Enrollment: admission policies
Curricula: effective and student centered learning(SCL)/ outcome based teaching learning (OBTL).
Budgeting: salaries; capital; endowment management etc.
Planning: strategic planning, curricular planning, etc.
Staff development: education/training, communication
8/8/2018

14. Processes (contd…..)
Student Support: student advising & counseling, progress towards degree completion, scholarship sanctions, etc.
Residence Life: housing selection, training for residential hall staff, conflict resolution/mediation
Advancement: fund-raising, alumni relations, public relations, government/corporate relations, community relations, etc.
8/8/2018

15. Quality Assurance Systems
Quality assurance can be described as the systematic, structured and continuous attention to quality in terms of quality maintenance and improvement. Quality Assurance System has two distinct wings: (i) Internal Quality Assurance (IQA), and (ii) External Quality Assurance (EQA).
Quality Assurance System in Higher Education
Internal Quality Assurance (IQA)
Follow up
Self-Assessment
Enhancement
External Quality Assurance (EQA)
External assessment
Certification
Accreditation
8/8/2018

16. Self Assessment Criteria and Standards (09 Criteria and 70 Standards)
1. Governance (Standards - 13) 2. Curriculum Content Design and Review (Standards - 5) 3. Student Admission, Progress and Achievements (Standards- 9) 4. Physical Facilities (Standards- 2) 5. Teaching-Learning and Assessment (Standards - 10) 6. Student Support Services (Standards - 8) 7. Staff and Facilities (Standards - 16) 8. Research and Extension (Standards - 4) 9. Process Management & Continuous Improvement (Standards- 3)
8/8/2018

17. Quality Race………… But no end

18. Struggling Hard To Survive
Running alone
within the boundary
ignoring global trends…
resulting no progress

19. Running Hard to Remain in the Group Running Harder to be Ahead
Quality Race…………
Running Hard to Remain in the Group
Running Harder to be Ahead

20. A Little Push to the …… Right Direction
Hence, All of Us Should Believe in:
To Make the Good Better, Better the BEST”
“Good, Better, Best,
Let Us Not Take the Rest,

21. Avgiv wK cvwibv Ggb `„óvšZ m„wó Ki‡Z?
n¨uv, Avvgv‡`i cvi‡ZB n‡e |
Iran's Former President Ahmad Nejad left president house on his own motorcycle. No security and no cars. Just his bike he bought.
8/8/2018

22. Establish a quality assurance culture within the university
Institutionalization of IQAC
Objectives
Establish a quality assurance culture within the university
8/8/2018

23. Functional Relationship Among the Structures of QA
QAU vs IQAC
The QAU of UGC shall consider the IQACs as the main agency for establishing the quality culture in HEIs
IQAC shall be responsible for the quality assurance of the university under the guidance of QAU
The QAU will provide Policy guidelines to the IQAC to implement QA process
The IQAC shall liaise between the QAU, UGC and Universities

24. Functional Relationship Among the Structures of QA
QAC vs IQAC
QAC shall oversee the activities of IQAC
QAC shall be an advisory body to the IQAC
QAC shall act as a forum for discussion on QA related affairs
QAC shall support IQAC to promote quality assurance culture
The IQAC shall place all of its activity reports to the QAC for endorsement

25. Functional Relationship Among the Structures of QA
VC & SYNDICATE vs IQAC
The Vice Chancellor as the Chairman of the QAC of the university shall place all the decisions, documents, QA strategic plan of the university and reports prepared by the IQAC for ratification and endorsement by the Syndicate through Academic Council.

26. Functional Relationship Among the Structures of QA
SAC vs IQAC
IQAC will prepare a schedule of Program Offering Entity(PoE) for Self-Assessment (SA) and request PoE to form SA Committee
IQAC will take necessary steps for SAC approval by the VC
SAC will prepare SA Report (SAR) and the IQAC will take necessary initiative to complete the external peer review (EPR) of SAR

27. Functional Relationship Among the Structures of QA
SAC vs IQAC
IQAC will make necessary arrangements for selection, hiring and signing of contract with the External Peer Reviewer (EPR).
Provide administrative and financial support to carry out the SA exercise and peer reviewing.
IQAC will oversee the activities of SAC

28. Staff Recruitments
Appointment shall follow the university’s relevant recruitment and service rules (through forming Selection Committee approved by the HoPE).
They must be computer literate (MS Office, internet browsing) .
They must have good command over English and Bengali reading and writing.
The Director may also avail the services of the permanent staff of the university by giving them additional responsibilities, and pay them financial benefits as per university rules.

29. Eligible Expenditure
Awareness programs for teachers and students about self assessment and QA in higher education.
Only one overseas training/workshop for Director and Additional Directors which will be arranged by the QAU;
External peer review of SAR.
Organizing training courses within the university.
Holding workshop/seminar etc.
Procurement of goods, works and services.

30. Non-Eligible Expenditures
Salary and allowances for the permanent staff
Any establishment/recurring/revenue expenditures of the IQAC office;
Large civil works
Costs not related to IQAC activities and not included in the QAP-IQAC proposal.
No foreign visit except the training workshop organized by QAU

31. Procurements Goods: Works:
Collection of books, manuals and office equipment (computer and accessories, photocopier, printer, scanner, multimedia projectors, air conditioner, appliances etc.) for IQAC office and conference room;
Furniture/Fixtures for IQAC office;
Printing and stationeries for IQAC Office and SA purposes;
Works:
Renovation/Repairing/Refurbishing for IQAC office and IQAC Conference room (maximum BDT 5, 00, only)

32. Procurements contd. Services:
Remuneration, TA/DA and local hospitality for the resource persons invited to conduct training/workshop and international (maximum one international) expert invited for peer review of SAR (maximum BDT 3,00,000.00).
Repair/maintenance of office equipment;
Payments for intellectual properties use etc.

33. Summary of the Major Functions of the IQAC IQAC
Establishing QA Culture at the University
Hiring EPRs
Form QAC
Competent Staff Recruitment
Liaison betn. QAU & Univ.
Training of Teachers
Organize Workshops/ Seminars
IQAC
Procurement
Reporting
Administrative & Financial Support to SA Activities
8/8/2018

34. May be bitter at the beginning

35. However, You will enjoy at the end….

36. Any Question?
Thank You
Pathway betn Fac of Ag & Vet Sc.