1. Don’t Get Up! Web Conferencing for IZ and IIS Training
Anne Cordon, SDIR Manager
Session J2
March 8, 2006

2. Acknowledgements Kaiser Permanente Medical Group in San Diego—
Drs. Tseng, Ng,and Zwass
Jennifer Sterling, SDIB
Heidi DeGuzman, SDIB
Carol Quinn, SDIB

3. SDIR at a glance 302 sites and approx. 600 active users
All public health centers and community clinics
Private providers
9 school districts
Potential universe of SDIR sites and users:
20 hospitals
+250 private providers
5,000 child care providers
40 more school districts
100 state licensed skilled nursing facilities

4. SDIR Provider Liaisons
Recruitment
Training
Maintaining/Troubleshooting
Monitoring Data Quantity & Quality
Providing Reports

5. Advantages for Providers
Web-based trainings are:
Ideal for computer savvy users
Interactive
Home or Office desk-based
No travel time

6. Advantages for registry staff
No travel time
No mileage expense
No software or extra IT staff support needed
No heavy equipment to cart around

7. Audio & web conferencing
Improves attendance
No limit to number of registrants
No geographic barriers
A proven tool for net savvy users

8. Costs/types Different types of Conference Services
Many health departments, health plans or large provider groups have this service
Costs range from 10¢ per minute up
Phone companies
Others: IBM Lotus Web conferencing;
lists 26 different types of web-based conferencing services

9. PRAY when preparing for web training:
Jennifer’s tip:
PRAY when preparing for web training:
Provide training packets to trainees beforehand
 Receive signed confidential oaths from staff either prior to or after training
 Apply for user IDs for staff being trained
 Yahoo! Slip off your shoes and sit back at your desk

10. Efficient training techniques
Choose the tools you feel are the most necessary
Schedule web trainings and audio meetings at the same time…
No limits to participants to call in for scheduled training

11. Complementary web-based materials
Automated demo of application
Downloadable pdf versions of user manual
CD-Rom version available

12. Site Coordination Lead person at each site
Coordinates training for new staff
Submits confidentiality oath to SDIR
Lends out CD-ROMs as needed
Communicates to SDIR when staff leaves

13. Follow-up with trainees/providers
Training evaluations
Feedback from coordinator
Help desk check-in
Forms to report bugs and Suggestions for improvement

14. Future web trainings:
Use for training providers in outlying rural areas
Offer a web-based training and proficiency test

15. Other IZ topic areas Registry refresher trainings
Immunization assessment for child care and school staff
Specialized trainings on vaccine inventory management

16. For more information Anne M. Cordon, MPH, CHES
SDIR, Immunization Branch
County of San Diego HHSA
P.O. Box 85222, MS P-511B
San Diego, CA
(619)