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Upgrading your HCM What to consider before you upgrade your HCM platform
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Agenda What is an HCM platform? Why do employers upgrade? Key factors to consider
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Human Capital Management (HCM) An HCM platform helps employers manage Payroll HR/benefits Time and attendance And more…
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Why upgrade HCM providers require employers to upgrade for many reasons: Technology updates Outdated processes Platform switches Accessibility
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Before you upgrade, consider this…
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Ease of use Is your current platform easy to use? Does it: Automate the processes you need Offer single sign-on capability Provide cloud access Your HCM should make your life easier, not create more work.
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Transparent pricing Are the costs clear on: Implementation Add-ons Customer service assistance Ensure the costs you’re quoted equate to the services provided and potential services you may need.
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Customer service Does your provider offer: Reasonable wait times Dedicated representatives who know your business The answers you need when you need them Accountability Customer service can make or break a relationship with your HCM provider. Don’t settle for poor service.
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Value-added services HR compliance can be tricky. Can your provider offer: Custom HR solutions On-call HR support Outsourced HR functions Benefits and health care guidance Find a partner that can do more than just offer a platform.
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Return on investment What does the upgrade do for you? Efficiency Time savings Cost savings You’re the one paying for the product. Ensure the upgrade is truly an improvement for you.
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Components comparison Does the upgrade improve or offer better components? Custom reporting Improved usability Benefits and retirement integration Ask for a live demo of the upgraded system and all the components before committing.
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Do you receive at least 3 wins? Ask yourself if your upgrade offers at least 3 value-added improvements. Ask questions, get answers.
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Interested in switching your HCM platform? HKP can help. Call 888-556-0123 Email info@hkpayroll.com Visit www.hkpayroll.comwww.hkpayroll.com
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