1. Group Members: Beckie Hicks, Dustin Kneese & John Petter
ABC Homes
Group Members: Beckie Hicks, Dustin Kneese & John Petter

2. Business Requirements Context Diagram
Contents
Hierarchy of ABC Homs
Business Requirements
Context Diagram
ABC Information System - Level 0 DFD
ABC Inventory Search- Level 1 DFD
ABC Contract Search - Level 1 DFD
ABC Service Call Search - Level 1 DFD

3. Certified Warranty Professional
Hierarchy of ABC Homes
President
VP of Sales
VP of Operations
VP of Construction
Service IT
Purchasing/
Accounting
Project Manager
Certified Warranty Professional
Construction Manager
Sales Counselor
Upper Management
Middle Management
Level One Employee

4. Business Requirements
Upper management wants to view data pertaining to home sales and possible buyers.
Management needs to search sales by job number, home owner name, date of sale, sales counselor name, construction manger name, and sales community name.
Certified Warranty Professionals want access to all outstanding services they are responsible for completing.
Certified Warranty Professionals need to search service calls by job number, home owner name, and outstanding or closed service calls using date range as a filter.
Customers and real estate agents need to be able to easily search for available homes and dirt lots.
Searches will be performed by community name and price range.

5. Context Diagram System External Entities ABC Homes Information System
Potential Customers/Real Estate Agents
Land Department
Certified Warranty Professionals
Service Department
Upper Management
Sales Counselor

6. Context Diagram

7. Level 0 DFD Processes Access Inventory Update Inventory
Access Service Requests
Update Service Requests
Access Jobs Under Contract
Update Jobs Under Contract
Data Stores
Inventory
Service Request Archive
Job Contract Information

8. Level 0 DFD External Entities Potential Customers/Real Estate Agents
Certified Warranty Professionals
Upper Management
Land Department
Service Department
Sales Counselor

10. Level 1 DFD – Inventory Search
Processes
Notify Sales Department
Provide Inventory Information
Data Stores
Inventory

11. Level 1DFD - Inventory Search

12. Level 1 DFD – Service Call Search
Processes
Notify Service Department
Provide Call Information
Data Stores
Service Request Archive

13. Level 1DFD – Service Call Search

14. Level 1 DFD – Contract Search
Processes
Notify Sales Department
Provide Contract Information
Data Stores
Job Contract Information

15. Level 1DFD – Contract Search

16. Questions?