1. Suppor ting students in crisis A multidisciplinary approach
Student Intervention Services・Special Services
Counseling and Psychological Services・Alcohol and Other Drug Program Initiatives

2. Overview What we do and who we serve Scenarios Questions and answers
Contact info

3. Student Intervention Services
Student services
Support and advocate for individuals and groups
Crisis intervention
Serve on-call 24/7
Coordinate University response to critical incidents and other emergencies affecting students’ welfare
Case management
Provide ongoing support and coordinate services
Consultation
Advise faculty and staff on managing student concerns

4. Special Services Confidential support
Provide options counseling, hospital and court accompaniment to entire Penn community
Respond on-call 24/7
Dedicated unit separate from police
Investigate crimes sensitive in nature
Can make police reports but not obligated to do so
Not limited to geographical boundaries

5. Alcohol and Other Drugs
Education
Provide trainings for student leaders and staff
Facilitate group educational programming for student organizations
Prevention
Create and uphold policies and procedures
Reduce risk in the environment for students
Intervention
Provide harm-reduction counseling through First Step
Collaborate on crisis intervention and case management

6. CAPS Clinical Assessment Consultation Treatment Crisis management
Outreach and prevention
Psychoeducation
Public health
Early intervention
Training

7. Scenario 1
A graduate coordinator is concerned about SZ, who is an international student in a science Ph.D. program. SZ’s advisor says she is making minimal progress on her research and seems to be struggling personally. SZ has been absent from her lab for the last three days and has not responded to the advisor or the graduate coordinator. The department requests a wellness check.
Issues to consider
Well-being
Academics
International status

8. Contact us Student Intervention Services
(after hours: )
Special Services
(after hours: )
Office of Alcohol and Other Drug Program Initiatives
Counseling and Psychological Services
(after hours: ask for on-call clinician)