1. MENYEDIAKAN LAYANAN RECEPTION MENGORGANISIR KEBERANGKATAN TAMU
Created by Julie

2. Preparation Guest Check Out
Night receptionist should check the Room Rack or computer if hotel use computerize system and make EDL
In the morning shift, they distribute EDL to other department / outlet to check Bill / Voucher ( Restaurant, Coffee Shop, Room Service, Mini Bar, Laundry , FOC)
FO Cashier prepare the Bill, collect all the Bill / Voucher and list it base on date and put it into envelope
Separate RC and Guest Bill cause when guest finishing the Bill FO Cashier give RC to receptionist for filling
Take the guest map on in side counter base on list

3. Check Out Procedure Guest in Room Transportation Stamp Key OK P P
Reception
FO Cashier
Guest History Card P
Key & RC
Mini Bar Bill
RC File
Porter HK
Mini Bar
Bell Captain
Bell Boy
Report (BEC)

4. Thank You !