2. Institutional Research and Planning
Student Satisfaction Survey Spring 2016 Undergraduate and Graduate Students
Institutional Research and Planning

3. Undergraduate Student Sample (n = 736)
20% response rate

4. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Undergraduate Students Comparison

5. Undergraduate Student Satisfaction 2016 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

6. Undergraduate Student Satisfaction 2016 Importance and Satisfaction (means)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

7. Undergraduate Student Satisfaction Comparison with 2015
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

8. Factors with Increases/Decreases in Undergraduate Student Satisfaction
Personal security and safety on campus.(+17%)
Quality of academic advisement. (+7%)
Availability of academic advisement. (+6%)

9. Key Factors* in Overall Satisfaction Spring 2016 Undergraduate
quality of
academic
program
satisfaction
with NJIT
Quality of
campus life
Overall satisfaction
with food services
.323
.367
.410
Overall quality of instruction
.395
Relevance of
coursework to
career development .
407
General condition of
building and grounds
.202
.226
Personal security and
safety on campus
*Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.

10. Undergraduate Student Satisfaction Academics

11. Undergraduate Student Satisfaction Campus Life

12. Undergraduate Student Satisfaction Computers/Technology

13. Undergraduate Student Satisfaction Public Safety/Buildings & Grounds

14. Undergraduate Student Satisfaction Student Services

15. Undergraduate Satisfaction Five Year Comparison (means)
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

16. Undergraduate Satisfaction Five Year Comparison (percentage)
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

17. Overall Undergraduate Satisfaction with NJIT 5 Year Comparison
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

18. Overall Undergraduate Satisfaction by School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

19. Graduate Student Sample (n = 1121)
27% response rate

20. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Graduate Students Comparison

21. Graduate Student Satisfaction 2016 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

22. Graduate Student Satisfaction Importance and Satisfaction (means)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

23. Graduate Student Satisfaction Comparison with 2015
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

24. Factors with Increases/Decreases in Graduate Student Satisfaction
Personal security and safety on campus.(+27%)
Availability of cultural and social events.(+13%)
Quality of campus life.(+13%)
General condition of buildings and grounds (+11%)

25. Key Factors* in Graduate Student Overall Satisfaction 2016
Quality of own
academic program
Overall
satisfaction
with NJIT
Quality of
campus life
Opportunities to be
involved in student
organizations
.320
.460
.289
Overall quality
of instruction
.484
Relevance of coursework to career development .
308
Overall satisfaction
with food services
.254
.270
General condition of
building and grounds
*Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.

26. Graduate Student Satisfaction Five Year Comparison (means)
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

27. Graduate Student Satisfaction Five Year Comparison (percentage)
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

28. Overall Graduate Satisfaction by School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

29. Overall Undergraduate Satisfaction
Appendix 1
Overall Undergraduate Satisfaction
by School

30. Appendix 1 Overall Undergraduate Satisfaction by School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

31. Appendix 1 Overall Undergraduate Satisfaction by School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

32. Appendix 1 Overall Undergraduate Satisfaction by School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

33. Appendix 1 Overall Undergraduate Satisfaction by School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

34. Appendix 1 Overall Undergraduate Satisfaction by School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

35. Overall Graduate Satisfaction
Appendix 2
Overall Graduate Satisfaction
by School

36. Appendix 2 Overall Graduate Satisfaction by School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

37. Appendix 2 Overall Graduate Satisfaction by School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

38. Appendix 2 Overall Graduate Satisfaction by School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

39. Appendix 2 Overall Graduate Satisfaction by School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

40. Appendix 2 Overall Graduate Satisfaction by School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied