1. Course Title: Production and Operations Management Course Code: MGT 362 Course Book: Operations Management 10th Edition. By Jay Heizer & Barry Render

2. Chapter 3: Project Management

3. Outline Project Planning The Project Manager Work Breakdown Structure
Project Scheduling
Project Controlling
Project Management Techniques: PERT and CPM
The Framework of PERT and CPM
Network Diagrams and Approaches
Activity-on-Node Example
Activity-on-Arrow Example

4. Outline - Continued Determining the Project Schedule Forward Pass
Backward Pass
Calculating Slack Time and Identifying the Critical Path(s)
Variability in Activity Times
Three Time Estimates in PERT
Probability of Project Completion
Cost-Time Trade-Offs and Project Crashing
A Critique of PERT and CPM

5. Problems and Solutions

6. Problem 3.6
XYZ is developing a program in leadership training for middle level managers. XYZ has listed a number of activities that must be completed before a training program of this nature could be conducted.
Develop an AON network for this problem
What is the critical path
What is the total project completion time
What is the slack time for each of the activities.

9. Problem 3.14
The company XYZ installs carpets in commercial offices. The boss of the XYZ Inc has been concerned with the amount of time it took to complete several recent jobs. Some of his workers are very unreliable.
Determine the expected completion time and variance for each activity
Determine the total project completion time and the critical path
Determine ES,EF,LS,LF and slack for each activity
What is the probability that XYZ company will finish the project in 40 days.

14. Problem 3.20
Development of a new version of a particular software is being considered by XYZ software house.
What is the project completion date
What is the total time required for completion of this project on normal time
If you wish to reduce the time of the project by 1 week, which activity should be crashed and how much will it increase the total cost.
What is the max time it can be crashed . How much would cost increase.