1. Mobile Storage

2. Mobile Storage
Mobile storage means that a container will be delivered to the customer’s home, business, or another location associated with the caller.

3. Mobile Storage compared to Self Storage
Delivery
Mobile Storage also called portable storage and container storage.
A storage container is delivered to the customers location. The location can me a residence or business
The container is loaded by the customer or movers.
The customer calls to have the container picked up and stored in the ware house. (Multiple Moves or warehouse storage)
The container can also be kept at the customer’s location. (On-Site Storage)
The customer may also chose to have the container picked up and taken directly to a new location. (Another Site or Direct Move)
Redelivery
In the case that the container was stored at the warehouse the caller will call when they no longer need the unit stored to have the container delivered to them. The container is then unloaded and sent back empty.
In the case that the container was kept at the customer’s location the customer will call to have the empty container picked up and taken back to the facility when storage is no longer needed.
Self Storage is also called Traditional Storage.
The customer loads items in a rented or personal truck, or hires a movers.
The items are transported to the storage unit by the customer or the movers.
The items are unloaded and put in the unit.
When storage is no longer needed the customer or movers unload the unit into a tuck and transport the items to the caller’s location and move.

4. Why use Mobile Storage/Selling Mobile Storage.
Mobile storage eliminates the hassle and expense of renting a moving truck.
Mobile storage uses half the man power and time. 1 load and 1 unload.
Facility is responsible for any lost or damaged items.

5. Important Information to Remember
Initial Delivery- The first time the container is dropped off, filled then picked up and transported to the warehouse or new location. We schedule initial delivery. This is a prospect call.
Initial delivery address- This is the address the containers need to be delivered to
Redelivery- The full container delivered back to the caller after it has been stored. The site schedules redelivery. This is a non-prospect call.
Delivery fees- a fee that the site charges for the initial delivery and redelivery of the mobile storage. Find this information in bulletins, “More features,” and/or the script. Tell the caller about this fee if it is listed in the script. If it is not listed in the script tell the caller if they ask.
Company’s language- Use the terms that the facility uses for their containers Examples: Attic Plus - Portable Storage, Big Box- Big Box, Mobile on the Spot Mobile storage unit and Need Space- Portable Box. Find this information in bulletins, the units tab under “Attributes,” “More features,” and/or the script.
Delivery area- The area that the facility delivers in for a specific price. Find this information in bulletins, “More features,” and/or the script.
Local Area- A specific area the facility will deliver to for a set delivery fee. Find this information in bulletins, “More features,” and/or the script.
Franchise move- Franchise moves are moves beyond the local delivery area.

6. Initial Delivery- The first time the container is dropped off, filled then picked up and transported to the warehouse or new location. Get and list the address for initial delivery. There is no tour date. Instead you would ask for the initial delivery date.

7. Get and list the address for initial delivery and time
Get and list the address for initial delivery and time. There is no tour date. Instead you would ask for the initial delivery date.

8. Redelivery- The full container delivered back to the caller after it has been stored. Get and list the address in a non-prospect message.

9. Get and list the address and date of requested redelivery, in a non-prospect message. Be clear that you are not scheduling the REDEILVERY.

10. Delivery fees- a fee that the site charges for the initial delivery and redelivery of the mobile storage.

11. Delivery area- The area that the facility delivers in for a specific price.

12. Local moves- A specific area the facility will deliver to or a specific area the facility will deliver to for a specific charge.

13. Franchise move- Franchise moves are moves beyond the local delivery area
I deliver anywhere in the united states, but my local area is North Texas. I charge an additional fee outside of my local area.

14. Watch the following clip

18. Quoted 8x16 at $115 Mobile, Floor: 1 at facility Greensboro/East Meadowview Road. Onsite container requested. Initial delivery address: 123 Main St. Dallas, TX Please deliver one lock and 2 king size mattress pads.
Notes should include the type of service requested, initial delivery address, and any required moving and packing supplies including a lock, Types of service include: Onsite, direct move, or warehouse storage.

21. Current Mobile storage clients
Mobile on The Spot
Need Space?
Attic Plus Storage
Big Box

22. Mobile on the spot side note
We answer all calls for this location so we need to make sure the caller knows that we have scheduled a delivery for them and they will receive a confirmation in .
Ask the caller if they are looking to rent storage. Never send a message if you have not attempted to determine the caller’s needs.