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Providing Support with Dignity and Respect

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Presentation on theme: "Providing Support with Dignity and Respect"— Presentation transcript:

1 Providing Support with Dignity and Respect

2 Dignity Dignity often comes to awareness when it is threatened.
We understand its definition when: Someone degrades us intentionally or unintentionally Ignored, talked over Deny individuality Humiliation Criticism for being outside social norms It’s painful

3 What is dignity? You define it by: boundaries self beliefs
how one likes to be viewed by others Individuality Individual rights

4 Consequences Increased self esteem/self worth
Autonomy, self control, make choices, feel involved Our inherent value and worth as human beings We are being treated as something of value. Accept that we have a shared identity Reference: Donna Hicks, Psychology Today 2013

5 How do you give it? By letting yourself and others be seen, heard, listened to, and treated fairly By making yourself and others be recognized and understood By making yourself and others feel safe in this world

6 What does dignity look like in action? Meet Sam, the barista
m/watch?v=ukDKrwoL36g m/watch?v=KaRqqVDAaQ o

7 Dimensions of Dignity Dignity Language Situational Awareness
Cultural Competency Team Emotional Intelligence

8 Language Language matters Must be inclusive and not dividing
Must be supportive Should be empowering Example: People first language

9 People first language Kathie Snow: disabilityisnatural.com
Put the person before the disability How might it feel to hear a caregiver say this about you: “They’re schizophrenic.” instead of “She is a person with schizophrenia.”

10 Emotional Intelligence
An understanding of how you react and affect others Negativity vs. positivity bias Mental consequences Physical consequences Social consequences What is your intention?

11 Cultural Competency Build your knowledge Race Religion Sexuality
Gender Disability Effects of privilege Micro aggressions

12 Micro aggressions? “…brief and commonplace daily verbal, behavioral, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults.” -Derald Sue Subconscious Fueled by society Illusion of superiority

13 Source: Nigatu Heben: 21 Racial Micro aggressions You Hear On A Daily Basis

14 Micro aggressions: GLBTI
“You know, they are gay but very nice people.” “You don’t look ….” “Oh! Is that a ring? What is his name?”

15 Micro aggressions: People with Disabilities
Blind man reports that when people speak to him they raise their voice You have a disability? But you seem so bright! (Disbelief/Denial) I understand your AD/HD; I have a deaf uncle. (minimization) Trying to get someone with OCD to give a high-5 (“fix”) Source: Allison May

16 Limiting Micro Aggressions
Teach patience to your curiosity Don’t ask “well intended” questions until you have a deep relationship with the person Don’t make assumptions of disability Don’t ignore your mistakes Reflect Develop cultural humility

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18 How would a lack of situational awareness work for…?

19 Dignity and situational awareness
Are you behaving like you would with every other person? Do not assume type of disability Are you leaving someone out of the conversation because they have a disability? Be conscientious of environments Be courteous, not condescending

20 See something, say something
Get in each other’s business “It’s not about you, it’s not about me, it’s about the individual” Mission, team, me

21 Condescension Mental and Cognitive
Infantilizing the individual. Don’t confuse ability with age. Physical: look at me, hand the papers to me

22 Teamwork Work through conflicts Listen Acknowledge Solve Thank

23 You might wonder why I haven’t mentioned respect
You might wonder why I haven’t mentioned respect? It’s part of the title of this presentation.

24 By taking these challenging steps, you will have shown respect.

25 But most importantly….YOU EARNED IT.


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