1. Tech Mission Final Project By: Eugenia Delbono
Program Protocol Binder Protocol Documentation of Central City Community Outreach
Tech Mission Final Project
By: Eugenia Delbono

2. Protocol Documentation
I have documented the protocol by which the structure of Central City Community Outreach functions
Examples:
-Daily Program Procedures -Volunteer Protocol
-Curriculum Planning -Program Partnerships Overview
-Summer Programming -Donation Procedures
*Documentation includes a detailed description of the procedure, necessary forms and contact information

3. Project Purpose
The staff at Central City Community Outreach (CCCO) is highly transient
In order to compensate for the loss of information that outflows with the transition of CCCO staff, a Program Protocol Binder will serve to:
1.) Keep staff on the same page
2.) Shorten adaptation period
3.) Safeguard valuable information

4. Project Utility
The Program Protocol Binder will be given to new staff upon joining the program in order to give them a “head start” rather than learn protocol through trail and error.
Protocol will be written out and compiled in order to maximize information retention and allow for a physical reference source.
The Program Protocol Binder will be uploaded as a document onto the staff account so that modifications can be made easily as protocol changes and more efficient methods are executed
The Program Protocol Binder will be located in the CCCO Staff Office

5. Program Protocol Binder Table of Contents (Part 1)
I.) Daily Procedure 1. Registration Process 1. Child and Staff Safety 2. Incident Procedure 3.Time Sheets 4. Outing Procedure II.) Curriculum Planning 1. Monday Staff Meetings- HEART model 2. Inner City Arts 3.Peacock Foundation 4. Monthly Themes III.) Summer Programming 1. Summer Calendar 2. Camp Procedures 3, Youth College IV.) Volunteer Procedures 1. Volunteer Handbook

6. Program Protocol Binder Table of Contents (Part 2)
V.) Program Partnerships 1. Inner City Arts 2. Peacock Foundation 3. Athletes in Action 4. Art Walk VI.) Donation Procedures: 1. In-kind Donations 2. Amazon.com donations 3. Cash Forms 4. Check Forms 5. Online Giving

7. Program Protocol Binder Example III.) Summer Programming
Summer programming (June through September mentorships)
Summer programming officially begins the first full week that the students are out of school.
The key differences between the school year and summer lie in CCCO’s switch from an educational class room environment to offsite trips and from large class sizes to small groups with a mentorship focus.
 Details:
*HEART meetings are switched to 12:00 on Tuesday’s during the summer due to Monday at Grady’s
- Weekly program is at the discretion of each individual teacher though some days are already set. (Say YES- Mon, Tues and Fri) (STAND-Mon, Wed and Fri)

8. Program Protocol Binder III.) Summer Programming cont…
Say YES (K-5th grade):
-Monday- “Monday at Grady’s”- all the children and staff are driven by Union Rescue Mission to Grady’s house in Arleta for pool and cookout fun. Generally volunteer groups help out with Mondays- both in food provision and hanging out with the kids. Parents and family members are invited to Monday at Grady’s.
-Tuesday- Inner City Arts (see Curriculum Planning below)
-Friday- Gladys Park Day (see Curriculum Planning below)
STAND (6th-12th grade):
-Monday- “Monday at Grady’s”
-Wednesday- Art Day-- generally put on by Lisa Peacock or Levi
-Friday- Field Trip Day
The days that are not already set, are considered one-on-one mentorship days. On these days staff is asked to take out one or two students and to individually hangout with them with the goal of establishing/ growing relationships.

9. Program Protocol Binder III.) Summer Programming cont…
Summer programming must be planned in detail and turned in by the beginning of May.
-This is essential so that summer budget can be set and the Summer Program Calendar can be distributed with time to the parents. (SEE SUMMER PROGRAM CALENDARS)
Summer Program generally runs from the hours of 12:00- 5:00 Monday-Friday. Arrival time and pick up time of the kids should be accounted for
Because the school bus no longer brings the kids to program in the summer, CCCO staff generally does pickups WHEN NECESSARY. Generally this responsibility is on the parents. Pickups do not have to be done every day but is encouraged as often as possible.

10. Program Protocol Binder III.) Summer Programming cont…
Daily events include pool, beach, museums, hiking, apartment days, game days, picnics, going to the movies, metro trips, BE CREATIVE!!
Keep in mind that the number of kids attending the daily activities will be limited to the amount of space each teacher has in their car (and volunteer presence), as well as how many children each teacher can safely watch.
Child distribution can be done in several ways: different children each day of the week, a different group of children each week, etc.
Plan for lunch or snacks for the kids depending on the activity of the day
Hint: Union Rescue Mission provides free lunches if you request them at the beginning of the week.

11. Program Protocol Binder Forms
All the forms necessary for each section will be found:
-After the procedure description in each section
-In printable form on the staff account
**See Program Protocol Example Binder

12. THE END