1. Human Factors and Safety: Rapporteur and Session Chair Reports
27 June 2003

2. Rapporteur: Session Chairs: Anthony Smoker IFATCA Mark Rodgers FAA
Sandy Lozito NASA
Nadine Pilon EUROCONTROL
J-P Nicolaon EUROCONTROL
27 June 2003

3. Average attendance per session = 43
Human Factors
12 papers submitted
6 papers presented (+1 student paper)
Session 1 – Current Controller activity
Session 2 – Operation and design of technical systems
4 USA Papers
2 European Papers
Average attendance per session = 43
27 June 2003

4. Human Factors - Controller Activity
Need to understand the cognitive utility of present day controller tools in the design of electronic replacements
Significance of structure in the operating environment to controller cognitive performance: there are implications for system design
Operating concepts should not be designed without a regard for - spatial temporal and organisational structure
Modelling and measuring, thus predicting, controller performance and workload remains elusive
27 June 2003

5. Mixed-media (i.e. Datalink and voice) yields problems to flight deck -
Human Factors –
Operation and design
of new systems
Mixed-media (i.e. Datalink and voice) yields problems to flight deck -
with safety and efficiency implications
Compound effect of combinations of new technologies -
new technologies introduced simultaneously can alter the control environment: affects upon system stability
Future concepts and definitions remain confused
(e.g. “Free Flight” and “Free Route”)
Promising new Innovative/creative techniques exist to develop & elicit requirements but -
are resource intensive but may resolve some problems
27 June 2003

6. Safety 13 papers submitted 2 European 1 US 1 joint US/European
4 papers presented + 1 student paper
Session 1: Safety culture and causal factors in ATC incidents
Session 2:Safety benefits of Capstone and modelling of situational awareness
2 European
1 US
1 joint US/European
Average attendance per session = 37
27 June 2003

7. Safety – Culture & Incidents
Safety and Operational culture: ATSU versus ATSU as well as national differences
JANUS Incident reporting scheme: common methodology across the Atlantic for investigating incidents – where to next?
ATC safety developments have potential for use in other domains – e.g. Flight Deck
Psycho-social state of organisations – some are better adapted to change in ATM?
Safety culture can close the loop of system design
27 June 2003

8. Safety: CAPSTONE & Modelling
Diverse methods for safety assessments from field trials through to mathematical models – they are complementary and should be!
Safety benefits in unexpected ways – requisite imagination of pilots and controllers
Modelling of SA in human performance for safety analysis developing – but demand rigour in their development
Ethnographic studies yield unexpected insight into operations
27 June 2003

9. Recommendations
Researchers on both sides of the Atlantic are mutually unaware of the the capabilities of their counterparts respective systems – access and dissemination of information is essential
Efficiency to be gained by working together:- to take account of what work has been done elsewhere mechanisms need to be developed to communicate and to work together collaboratively
Safety – only 4 papers out of 13 selected – does the community really appreciate safety? AP15, Uberlingen
Investment required into safety methodologies and metrics to cover the entire lifecycle – progress being made but acceptance of formal methods required
Commonly accepted metrics required for both HF and Safety
27 June 2003

10. Santa Fe recommendations:
Concluding thoughts:
Santa Fe recommendations:
have been progressed & some addressed in the papers presented in Budapest
Archival process of the summary and proceedings of ATM R+D seminars
27 June 2003