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Jean A. King University of Minnesota
Cultivating Participatory Evaluation in a World of Centralized Accountability Jean A. King University of Minnesota
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The Land of 10,000 Lakes J. A. King
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The Mississippi Headwaters
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Birthplace of Judy Garland. . .
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. . . and of Bob Dylan J. A. King
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. . . and Charlie Brown and Snoopy
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Home to Garrison Keillor’s Prairie Home Companion
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. . . including Lake Wobegon, where. . .
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. . . the women are strong, J. A. King
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. . . the women are strong, the men are good looking,
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. . . the women are strong, the men are good looking, and all the children are above average
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My Background Junior high school English teacher in upstate New York
Teacher educator in New Orleans Head of a collaborative research center at University of Minnesota Professor of evaluation studies J. A. King
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“Cultivating Participatory Evaluation (PE) in a World of Centralized Accountability”
What is participatory evaluation (PE)? How does centralized accountability relate to PE? How can one cultivate PE in such an environment? What cause is there for hope? J. A. King
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J. A. King My PE principles Involving people effectively in evaluations is essential. Participation in evaluations can and should be a learning experience. Building people’s capacity to think evaluatively matters. J. A. King September, 2011
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What is participatory evaluation (PE)?
Do our definitions matter in practice? J. A. King
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Interactive Participation Quotient
LOW HIGH Evalu-ator Program leaders, staff, community members Involvement in decision making and implementation Participant-directed Collabor-ative Evaluator-directed ZONES J. A. King
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What I have learned about PE
The farther to the right on the IPQ, the longer the evaluation process will take The benefit of the time spent comes from people’s learning about evaluation J. A. King
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What are the principles of PE?
Participants OWN the evaluation The evaluator facilitates; participants plan and conduct the study People learn evaluation logic and skills as part of the process ALL aspects of the evaluation are understandable and meaningful Internal self-accountability is valued (Adapted from Patton, 2008) J. A. King
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What are characteristics of PE?
Control of the evaluation process [ranges from evaluator to practitioners] Stakeholder selection for participation [ranges from primary users to “all legitimate groups”] Depth of participation [ranges from consultation to deep participation] (From Cousins & Whitmore, 1998) J. A. King
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Cousins & Whitmore’s framework
J. A. King Cousins & Whitmore’s framework To the audience: This is one way to conceptualize and categorize participatory evaluation. You can take any participatory evaluation and plot it on this three-dimensional diagram with the characteristics we just outlined: control; depth of participation; and stakeholder selection. J. A. King September, 2011
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Examples Graduate Review Improvement Process in my department
Evaluation of the Special Education Program in Minnesota’s largest school district Community Listening Project at Neighborhood House, a social service agency in West St. Paul, MN J. A. King
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One unfortunate confusion
Too many labels for different types of PE J. A. King
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Competing participatory approaches
Practical participatory evaluation Transformative participatory evaluation Collaborative evaluation Empowerment evaluation Democratic deliberative evaluation Inclusive evaluation Values-driven evaluation J. A. King
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Related terms adding to the confusion
Utilization-focused evaluation All kinds of action research Responsive evaluation Evaluation capacity building Organizational learning Others? J. A. King
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What’s in a name? Why does the field have so many different names for similar processes? J. A. King
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What’s in a name? Why does the field have so many different names for similar processes? What difference does this make to the practice of PE? J. A. King
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What’s in a name? Why does the field have so many different names for similar processes? What difference does this make to the practice of PE? What are the most important distinctions? J. A. King
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The most important distinctions
Who is invited to the table? Who is responsible for the process(for decision making, for implementation)? The extent to which the study is framed in broader societal terms J. A. King
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How does centralized accountability relate to PE?
Is it helpful to have accountability demands? J. A. King
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On the one hand. . . Accountability mandates typically come from outside organizations They can exert incredible pressure on front-line staff (feelings of helplessness) They may not reflect the reality of meaningful requirements for achieving better or different outcomes They often rely on a quantitative epistemology (“Prove that your program delivers these results”) J. A. King
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On the other hand Programs should be held accountable
Programs should engage in ongoing evaluation to improve their practice PE engages people in collecting data and reflecting on their practice “The best defense is a good offense”- PE can help programs both understand and defend their practice J. A. King
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Addressing the claim that PE is “biased”
What is bias? Systematic distortion or an inclination that prevents “unprejudiced consideration” Why can’t PE processes minimize this? Solution: documenting potential concerns and reflecting on them publicly Still have the benefit of participation (possible trade-off) J. A. King
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How can one cultivate PE in an environment of accountability?
Standing one’s ground makes a difference J. A. King
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Three possibilities Shoe string interactive evaluation practice (IEP)
Evaluation capacity building (ECB) Strategic instruction of policy makers J. A. King
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Three possibilities “Shoe string” interactive evaluation practice (IEP) J. A. King
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An evaluator’s rule of thumb:
Good Cheap Quick Choose two. J. A. King
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Interactive evaluation practice
“. . . The intentional act of engaging people in making decisions, taking action, and reflecting while conducting an evaluation study” J. A. King
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Shoe string techniques for engaging people/collecting data
Cooperative (three-step) interviews Data dialogues Carousel and concept formation tasks J. A. King
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Three possibilities Shoe string interactive evaluation practice (IEP)
Evaluation capacity building (ECB) J. A. King
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What is evaluation capacity building (ECB)?
Using an evaluation for (1) its results AND (2) the explicit purpose of building people’s capacity to evaluate again J. A. King
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Evaluation capacity building
“Intentional work to constantly co-create and co-sustain an overall process that makes quality evaluation and its uses routine in organizations and systems” Stockdill, Baizerman, & Compton (2002) J. A. King
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For the ECB practitioner, the focus
“. . .[is] on responding to requests for evaluation services while simultaneously considering how today’s work will contribute to sustaining the unit in the longer term” (Compton, Glover-Kudon, Smith, & Avery, 2002, p. 55) J. A. King
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Where did ECB come from? Free range evaluation J. A. King
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Evaluation Capacity Building
Goals of ECB Increase an organization’s capacity to design, implement, and manage effective evaluation projects Access, build, and use evaluative knowledge and skills Create support for program evaluation as a performance improvement strategy Cultivate a spirit of continuous organizational learning, improvement, and accountability J. A. King Jean A. King, 2011 MESI
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Why now? Rising accountability demands The cost of evaluation
The availability of technology The value (and fun) of the ECB process J. A. King
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Evaluation capacity-building (ECB) continuum
Formative / Summative evaluation study Evaluation specifically for building capacity to evaluate Evaluation for organization development Use of single study process / results ECB = creating capacity to conduct evaluations Capacity to sustain change J. A. King
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Three possibilities Shoe string interactive evaluation practice (IEP)
Evaluation capacity building (ECB) Strategic instruction of policy makers J. A. King
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The PE “curriculum” Proof of causation in the social sciences is a measurement challenge PE is a valid and viable form of collaborative inquiry Research documents that involvement leads to increased use PE leads to added benefits as organizations build their capacity to evaluate over time J. A. King
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Three possibilities Shoe string interactive evaluation practice (IEP)
Evaluation capacity building (ECB) Strategic instruction of policy makers J. A. King
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What cause is there for hope?
While there’s life, there’s hope. . . J. A. King
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To travel hopefully is a better thing than to arrive.
Thank you! To travel hopefully is a better thing than to arrive. -Robert Louis Stevenson J. A. King
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Jean A. King (kingx004@umn.edu)
Thank you! Jean A. King
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