1. John Dempsey WIOF Programme Director Irish Water
Transformation – Journey to a Single Public Utility
John Dempsey WIOF Programme Director Irish Water

2. The last 12 months Excellent Water Sector teamwork
Draft Single Public Utility end-state design
Fit for purpose
Supports a modern economy
Moving towards implementation
Stakeholder engagement

3. Case for change Industry Prioritisation of Investment Fragmentation
SLA Model
Achievements and limitations
Programme for Government
Policy
Confidence & Supply Arrangement

4. National Organisation Simplified Organisation Layers
Where are we headed? 32 1 15 7
National Organisation
Single Way of Working
Simplified Organisation Layers
c3,300 Water Services
Staff
One Vision

5. Organisation structure
Overall headcount number: c3,300

6. Organisation structure
Single Public Utility underpinned by:
Streamlining
Specialisation
Technology
National Direction
Work Management
Local Delivery

7. Implementation Approach
Phased
Reflecting scale and complexity
Approach
Intensive Engagement
Managing risks
Pacing change
Managing
Operational service control
Business vision

8. Working in the Single Public Utility
One organisation
One connected community of staff
Single, standard ways of working
Investment in people
Training and careers
Investment in technology
Tools and systems

9. What will the future look like?
Continuing collaborative relationship with Local Authorities
Economic Development & Housing
Public Health, Environment & Emergency Planning
MOUs
Organised nationally to deliver locally
Investing strategically – integrated planning
Recognition of Water sector importance

10. Optimism for the future Once in a generation opportunity
Thank you
Pride in serving
Customer
Organisation
Staff
Commitment to results
Optimism for the future
Once in a generation opportunity