1. Managing Your Company Calibration Program

2. Managing Your Company Calibration Program Tonight’s Program

3. Managing Your Company Calibration Program cal·i·bra·tion (kalaˈbrāSH en)

4. Managing Your Company Calibration Program
Calibration??? / Caliber???

5. Managing Your Company Calibration Program
Calibration Standards
1960’s MIL-STD (Calibration System Requirements)
1990’s ISO (Requirements for Measurement Processes & Measuring Equipment)
1990’s ANSI Z (Requirements for the Calibration of Measuring & Test Equipment)
1990’s ISO GUIDE (Requirements for the Competence of Calibration & Testing Laboratories)
1990’s ISO (General Requirements for the Competence of Testing & Calibration Laboratories)

6. Managing Your Company Calibration Program
Why Calibrate???
Legal Reasons
Scrap / Rejects / Lost Customers
Good Example to Employees
_ _it Happens

7. Changes and Increased Requirements within the Quality Industry
Changes and Increased Requirements within the Quality Industry
Accreditation Specifics that you should be looking for in a Calibration Provider
The Importance of Traceability
Definition of terms used in Calibration and what to look for in a Calibration Certificate
What you should be providing your Calibration Provider
What your Calibration Provider should be Providing you
Examples of Equipment Specific Calibration Requirements

9. Hierarchy of the Accreditation Industry
Hierarchy of the Accreditation Industry
ISO/CASCO Committee on Conformity Assessment
CPC Chairman’s Policy & Coordination Group
TIG Technical Interface Group
STAR Strategic Alliance & Regulatory Group
WG Working Groups (Experts from the Industry)
INTERNATIONAL:
ILAC APLAC UKAS EA (Accredit CAB’s to ISO 17011)
NATIONAL (CAB’s):
A2LA NAVLAP LAB ANAB PJLA (Accredit Companies to ISO 17025)
FINALLY
Calibration Laboratories like ATI

10. Accreditation Specifics To Look For
Accreditation Specifics To Look For
Is the Calibration Lab You Use Accredited?
Is your Calibration Lab Accredited by an Official Body?
Is the Calibration that you are provided Accredited?

11. Thou Shalt Tour / Audit Their Facility
 10 Commandments of Calibration Lab Selection
Thou Shalt Tour / Audit Their Facility
Thou Shalt Ask Management Questions
Thou Shalt Ask to See Training Records
Thou Shalt Request / Check References
Thou Shalt Request to See an Organization Chart
Thou Shalt Look at Their Published Uncertainties (Error)
Thou Shalt Have Lab Define Their Guaranteed Turnaround Time
Thou Shalt Determine if the Lab can also Repair / Replace Gages?
Thou Shalt Determine if the Calibration offered is Truly Accredited?
Thou Shalt Define How Easy is Certificate Retrieval / Customer Portal?

12. Traceability & Calibration Frequency of Standards Used
Traceability & Calibration Frequency of Standards Used
Calibration Standards Used Need To Be Traceable to NIST
“Demonstrated Competence” / “Unbroken Chain”
Frequency of Calibration Should Be Reasonable
Length of Chain of Traceability Should Be Reasonable

13. Terms & What To Look For On A Calibration Certificate
Terms & What To Look For On A Calibration Certificate
Certificate Number
As Found / As Left Readings Are Shown
Due Date & Calibration Frequency Coincide
Correct Tolerance Is Applied
Calibration Standards Used Are Not Out Of Calibration
Uncertainty Defined Is Within Your Requirements
Procedures That Were Used Are Defined ‘
Reported Results (If a Tolerance is known)
General Info Errors / Typos (we created A-Trax to eliminate…)
For ISO Accredited Calibrations (3 Logos)

14. “Passes Within Uncertainty”
GAGE PASSES
WITHIN UNCERTAINTY
GAGE FAILS
GAGE PASSES

15. What You Should Be Providing Your Calibration Provider
What You Should Be Providing Your Calibration Provider
A Detailed Gage List Containing the Following Information for Each Gage:
Gage Type
Manufacturer
Model #
Serial #
Gage ID #
Location of Gage
Your Calibration Frequency
Your Required Turnaround Time (If gage is going offsite)
Your Required Tolerance or Accuracy for PASS/FAIL
Your Required Uncertainty for Each Type of Device
Define “Special” Test Points, Instructions or Drawings (If required)
Include Accessories When Sending In Gages
Assign a Liaison who will be Available that Day
Gage Collection

16. What Your Calibration Provider Should Be Providing You
What Your Calibration Provider Should Be Providing You
Accurate / Readable Calibration Certificates & Labels
If Calibration is to be ISO Accredited (3 Logos)
AS FOUND / AS LEFT Data
“Gages Due For Calibration” Report
Scheduled Dates & Times That Are Met
Reasonable Turnaround Times That Are Met
“Gages Not Found” Report
“Gages Found Out of Tolerance” Report
Easy to Navigate (24/7) Record Retrieval
Exceptional Customer Service Both Before and After

17. EQUIPMENT SPECIFIC CALIBRATION REQUIREMENTS
EQUIPMENT SPECIFIC CALIBRATION REQUIREMENTS
Calipers (4 Measurements)
Measurement Between Surfaces (Parallelism)
Hardness Testers / Durometers (Force / Dimensional Direct Measurement)
Optical Comparator (X, Y, XY Squareness, Magnification, Protractor)
CMM’s (ASTM B89 & ISO pages X,Y,Z Linear, Volumetric, Probing Error Minimum)