1. Cashel Travel
Company information

2. Welcome!
I'm pleased to introduce Cashel Travel, an independent incoming tour operator and a Destination Management Company based in Edinburgh.
We work exclusively in Britain and Ireland and we're proud to be one of the most respected companies in our field. We have a staff of multi-lingual travel experts who between them have many years experience working in British and Irish tourism.
This document aims to give you some background details about us, I hope you find it useful.
James Aitken
Owner and Founder of Cashel Travel

3. History
The company was founded in 2000 in Ireland by James Aitken. James has had 30 years experience in the travel industry having previously owned and sold Balmoral Travel and Mackenzie River Travel. The company was created as an independent family run business and that's how it remains today.
James, a Scotsman, eventually chose to move back to Scotland and relocated the company headquarters to Edinburgh in After a few moves and staff additions the company is now headquartered in a historic landmark near Edinburgh's shore.
James was a consultant for Clansman Monarch and MacItalia and is now a board member of the Scottish chapter of SITE and a member of the travel trade steering group at Visitscotland. He is also Treasurer and a member of the board of UKinbound.

4. Our Guiding Principles
We work exclusively in Britain and Ireland. Only by focusing on where we have up to date information and first-hand experience can offer real benefit to our clients.
We work 24/7 for every client. If a coach breaks down at 2am our clients know that there is someone at the end of a phone who can get things moving.
We believe in being available. Clients typically liaise with a focused team of operational staff but the option to contact senior management is always available.
We don't believe in surprises and we know our clients feel the same. We ensure that clients have a clear picture of their developing event at all times and are consulted at every appropriate occasion.

5. Company Logistics
The company is based in Edinburgh and wholly owned by James Aitken and Marta Kucharczyk. There are 30 staff members based in Edinburgh arranged:
Leisure groups
Luxury travel
Incentive and conferences
Management and administration
We have a satellite office run by Tom Allen our Financial Director in London. In addition we have representative offices in Los Angeles, Frankfurt, Barcelona, Madrid and Milan. We also have a roster of accredited guides that we use to supplement staff numbers when required.
Our staff roles are deliberately blurred. Sales staff stay involved in events as they progress and, along with operational staff, work hand in hand with the client to ensure the best possible outcome.

6. What we do Luxury Travel Incentive Travel Group Travel FIT Travel
We create tailor made, bespoke deluxe holidays for discerning clients seeking luxury travel. We have been innovating the finest and most unique holiday and high-end travel experiences in all
corners of Scotland since 2000.
Incentive Travel
Reward and motivate your staff, clients or agents with an incentive travel package designed specially for them. We have provided exciting incentive packages in locations all over Scotland the UK and we know what works.
Group Travel
We will provide you with a tour or tour selection that will appeal to your clients. We can create and manage all types of group holiday packages – from escorted tours and fly and drive programmes to coach tours and weekend breaks. We also create specialist tours.
FIT Travel
We create tailor made packages for the individual traveller. We have a team of dedicated travel specialists who have up to date information and first-hand experience of their specialist areas. Providing a wealth of knowledge our experts are ready to craft your perfect holiday and bring it to life with exclusive experiences that will linger in your memory.

7. Other Cashel Travel Details
Cashel Travel are insured thusly:
Employers liability: £10,000,000 (approximately $15,500,00)
Public/products liability: £2,000,000 (approximately $3,100,0000)
Cashel Travel has its own fleet of Mercedes E Class, S Class and Vianos. These vehicles are less than 3 years old and are maintained to the highest specifications.
Cashel Travel are able to source the best vehicles with the greenest engines. All of the coaches are fully carpeted throughout, with climate controlled air-conditioning, plush leather reclining seats, multi-screen DVD player and hot & cold drinks facilities.

8. Case study 2015: Telecom Italia Mobile
Annual sales convention for 1900 delegates. First request - March 2015 / Event - May We made the initial proposal for London. Five Italian incentive houses were bidding and around 30 DMC's in the UK. Uevents in Milan were successful and we were bidding against Kuoni in London. Total value of the contract was £1.3 million.
Cashel Travel was chosen. We had to:
Source 2000 beds in 4 and 5 star hotels in London.
Find a venue for a gala dinner for 2000.
Provide transportation for delegates and VIP's
Provide venue for conference and exhibition.
Project involved contracting, hospitality desks, on-site support and Cashel Travel had 14 staff in London for the duration. Conference was a success and given we had 2 months to pull it together Cashel Travel was very proud it ran smoothly without any major problems.

9. Case study 2015: M&I Forums
500 + buyers and suppliers in the incentive industry over 5 days of seminars, one-to-one pre-scheduled meetings, receptions, gala dinners, networking activities and FAM visits in July This was the first time the event has been held in Scotland and Cashel Travel was chosen to be their local DMC. We had to provide:
Transportation throughout
Hospitality desk at the airport and in the conference center
Optional activities and tours for all the delegates.
Entertainment at the welcome dinner.
Given this was all incentive companies and suppliers this was an extremely critical audience. Event was a great success. 15 Cashel Travel staff members were involved.
"Delighted to hear it all went off well. Some excellent feedback, but it was a tough one!" Neil Brownlee, Head of Business, Events M&I Forums
"I thought the Forum was a huge success and we had extremely positive feedback from all of the delegates." Christina Fanshawe, Senior Event Manager for M&I Forums

10. Case study 2015: Kaspersky Lab Convention
Cashel Travel were chosen to organise a convention for IT Security Experts 200
delegates for a conference at Fairmont St Andrews. We were asked to provide all
services as well as organising a delegates activity program. We were also asked
to come up with 2 gala dinners for the conference in memorable venues. We chose locations, menus and entertainment that pleased the delegates greatly. 4 Cashel Travel
staff ensured this event was a great success.
We had to
provide:
Transportation for delegates and VIP's
Accommodation for all delegates and VIPs
Activities throughout
2 gala dinners - one at Hill of Tarvit and one at Kinkell

11. Why Cashel Travel? We are a privately owned Scottish Company.
We have been organising successful incentive events for more than 15 years.
We are one of the largest DMCs in Uk and Ireland.
Cashel Travel's local knowledge is second to none.
Our close relationship with our suppliers allows us to obtain the very best quotes for our clients.
Event planning, including site visits, will include a member of Cashel Travel's senior management team.

12. Find out what we can do for you
James Aitken