1. Chp 1 and 15 not part of final
Exam review
Chp 1 and 15 not part of final

2. Final exam Chp 2-14 2 hrs long 80 MC 4 questions per chp (chp 2-9)
8 questions about “Lec only material”

3. Chp 10: Rewarding performance incentive pay

4. Incentive pay
Compensation strategy that recognizes performance difference btwn employees within the same job or job grade
Relative to:
Increases in base pay
Variable pay

5. Types of incentive pay: individual
For employees and executives
Pros/cons for both
Bulk on this part

6. Types of incentive pay Group incentive plans Organizational
Team incentive
Gainsharing
Team awards
Organizational
Profit sharing
Stocks
Stock options and stock ownership plans

7. Chp 11: benefits

8. Why offer benefits Improve EE work satisfaction
Meet ee health and security requirements
Attract and motivate ee
Retain top-performing ee
Maintain a favorable competitive position

9. Basic terminology
Contribution
co-pmt
Deductible
Flexible benefit plan

10. Benefits: legally required
Pension plan (cpp/qpp) EI
Worker compensation
Statutory holidays
Leave of absense
Provincial hospital/medical services

11. Benefits: discretionary
Group insurance
Med, life and disability
Vacations with pay
Personal days
Retirement plans
Pension and retirement (on exam)

12. Work-life initiatives
Ee assistance program (eap)
Counseling services
Child care and elder care
Other services
See fig 11.5

13. Chp 12 occupational HEALTH AND SAFETY

14. Occupational injury vs illness Jurisdiction influences
System of shared responsibility ER
Supervisor
Worker/EE
Joint health and safety committees

15. Penalties for noncompliance
Bill 45 (Westray Bill) – important
Worker compensation

16. What causes accidents? Chance occurrences Unsafe conditions
Unsafe ee acts
Fatigue
Personal characteristics
Workplace violence - important

17. Workplace violence and aggression
abuse, threats, harassment, and assaults
When does it occur? – she’ll ask questions on sending the ee to get professional help
Prevention and control

18. Safiety hazards and issues
Workplace emergencies:
Civil disturbances and terrorism – directly and indirectly

19. Creating a healthy work environment
Ergonomics
Health hazard and issues
Cumulative trauma disorder
Computer workstation issues
Chemical hazards

20. Book: stress

21. Chp 13 – employee rights and discipline
Constrictive dismissal, summary dismissal, wrongful dismal
Reasonable notice
Dismissing unions v non-union employees
Changing the terms of a contract
Privacy at work
Employee discipline: policies and procedures, including progressive discipline
Conduct outside of the workplace

22. Chp 14 Labour relations process Reasons for unionization
Steps to forming a union (mc)
Employer and union tactics
Types of unions – different types of unions that exist
Roles of key union personnel
Bargaining process: steps and procedures
Collective agreement and its admin (inc. grievance)
Arbitration v mediations v conciliation