1. Add library banner image here
Instructions for using the Patron Training Template:
Focus the presentation on formats that your library offers.
Feel free to delete images and slides that don't apply.
Add images of your library's Virtual Branch website where possible.
Add library banner image here
Browse, Check Out, Download Learn how to browse, check out, and download OverDrive media from your library's Virtual Branch website.

2. Agenda Overview Software Demonstration Browse, Check Out, & Download
Help Resources
Common Questions
Try This...

3. What is the OverDrive service?
Browse
Check Out
Download
How does it work?
Browse, check out, and download with your library card… anytime, anywhere!
Download to a Windows® or Mac® computer… and popular mobile devices.
Transfer to devices like the Apple® iPod® and Sony® Reader™.
Accessibility features included for the visually impaired.

4. What's in your collection?
Each OverDrive partner chooses from…
eBooks: A text-based digital book. EPUB / PDF.
Audiobooks: A recorded reading of a book. WMA / MP3.
Music: A CD that is digitized.
Video: A DVD that is digitized.

5. Here's what you need … 1 2 3

6. Free Software OverDrive Media Console™ Adobe® Digital Editions
Desktop / Laptop
Windows Audiobooks (MP3 / WMA), music, & video.
Mac Audiobooks (MP3).
Mobile Devices
Android™, BlackBerry®, iPhone® / iPad® (Windows 7 coming soon!) Audiobooks (MP3) and eBooks (EPUB).
Windows Mobile Audiobooks (MP3 / WMA), music, & video.
Adobe® Digital Editions
Windows and Mac EPUB and PDF eBooks.

7. My Help Wizard For users ready to get started … How to setup Formats
How to use the service
Popular questions

8. Easy as…

9. Reservations / Holds... Plus, Always Available Titles
If all copies of a title are checked out, place a hold.
Titles listed as 'always available' will never require a hold!

10. Digital Rights
Digital Rights Management technology helps protect titles from unlawful sharing.
Every digital title has digital rights – or permissions – set by the publisher.
The permissions outline what a user can do with the title after download.
Shiver
Digital Rights Information
Burn to CD: Permitted
Transfer to device: Permitted
Transfer to Apple device: Permitted
Public performance: Not permitted
File-sharing: Not permitted
Peer-to-peer usage: Not permitted
All copies of this title, including those transferred to portable devices and other media, must be deleted or destroyed at the end of the lending period.
This title can be transferred to iPods®/iPhones™ using OverDrive Media Console (v3.2 or newer) for Windows.
Sample Audiobook
Digital Rights Information
Copy: allowed, but limited to 21 times every 7 days
Print: allowed, but limited to 21 pages every 7 days
Sample eBook

11. Demonstration

12. Demonstration Outline
Introduce website.
Software links / how to install software.
Browse, Check Out, Download
Step 1: Browse.
Browsing options:
Featured collections.
Format / Subject links.
Quick / Advanced search.
Open a details page.
Add an audiobook to your cart (Optional: Add other formats while browsing).
Place a title on hold.
Step 2: Check out.
Step 3: Download.
Step 4: Enjoy!
Demonstrate the formats included in your Virtual Branch Collection as listed.
Download audiobook / music / video title to OverDrive Media Console.
Note: WMA audio titles are the best choice for this due to smaller file size.
Play sample.
Explain playback features.
Transfer to a device.
Burn (audiobook) to CD.
Download an Adobe eBook to Adobe Digital Editions
Download title.
Highlight features of 'Reading' view.
Full text searching.
View options.
Bookmark / Notes.
Print option.
Table of contents.
Highlight features of 'Library' view.
Lending period banner.
Item options: Open, delete, info, early return.
Bookshelves: Option to create .

13. Help Resources

14. Help Resources Self-service… Support Assistance…
My Help: Customized help based on your computer or device.
Help link: Frequently Asked Questions.
Guided Tour: Self-paced guides. How to browse, check out, and download.
Quick Start Guide: Get started in three easy steps.
Support Assistance…
User Support: A link is located on the main Help Page.

15. Common Questions Should I choose WMA or MP3?
How do I download titles to a mobile device?
Can I download in the library?
Common Questions

16. Can I download in the library?
With OverDrive Download Station, your library can offer OverDrive downloads inside the library. Download and transfer audiobooks and music right to a device.

17. Should I choose WMA or MP3 Audiobooks?
Plays on …
File size
15 – 18 Mb
30 – 36 Mb
Download speed
Faster
Slower
Notes:
A WMA device is a portable player that plays protected WMA files.
An MP3 device only plays MP3 files.
Visit OverDrive's Device Resource Center to view compatible devices and the formats they support.

18. How do I download titles to a mobile device?

19. How do I complete Adobe Activation?
First-time eBook users will be prompted to activate their computer or device.
Authorize the computer or device with an Adobe ID.
If you do not have an Adobe ID:
Create one on Adobe.com.
Return to the software and authorize the computer or device with the new ID.
Authorizing with an Adobe ID allows a user to download to their computer(s) or mobile device(s) and transfer to eBook reader(s) when registered with the same Adobe ID.

20. What is the Windows Media Player Security Upgrade?
Windows Computers: First-time users of OverDrive Media Console will be prompted to complete a one- time security upgrade for Windows Media Player. Follow the prompts to complete the upgrade.

21. What formats can I enjoy?
Install
OverDrive Media Console MOBILE
Android
iPhone / iPad / iPod touch
BlackBerry
Windows Mobile
Windows 7
coming

22. What formats can I enjoy?
Computer
If you have…
OverDrive Media Console
Adobe Digital Editions
Windows
Mac
Windows
Apple device
WMA device
MP3 device
eBook reader
Transfer to a Device
Mac
Apple device
eBook reader

23. Try this… Can you…? Browse, Check Out, Download.
Place a hold / Retrieve a hold.
Download an audiobook.
Transfer to a device.
Download an eBook.
Transfer to an eBook reader.
Find a compatible device.
Locate the Support link for users.