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Case Study Title CRM CASE STUDY
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Name Personal Info Etc.
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Question Policy
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Overview Objectives Critical Skills Review Case Study Focus Skill
Synopsis Focus Questions
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Objectives Terminal Objective Enabling Objective
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Crew Resource Management
Allows crew to interact effectively while performing mission tasks Effects behavior modifications in order to lessen crew preventable errors and other human causal factors Improves mission effectiveness through increased awareness of associated behavioral skills
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CRM Critical Skills Review
Decision Making (DM) Assertiveness (AS) Mission Analysis (MA) Communication (CM) Leadership (LD) Adaptability/Flexibility (AF) Situational Awareness (SA)
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SITUATIONAL AWARENESS
Case Study Focus Skill SITUATIONAL AWARENESS The degree of accuracy by which one’s perception of the current environment mirrors reality
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S/A requires that we know
Who is responsible for specific activities What is happening When events are supposed to occur Where the aircraft is in three-dimensional space
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Factors that reduce S/A
Insufficient communication Fatigue/Stress Task overload/underload Group mindset “Press on regardless” philosophy Degraded operating conditions
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Synopsis
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Focus Questions
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Focus Questions
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Remember Situational awareness is a critical factor in our ability to respond effectively to a situation Maintaining a high level of situational awareness will better prepare crews to respond to unexpected situations
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Questions?
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