1. Batesville Upgrades JD Edwards and E-Commerce Application in One Year
Session ID#:
Prepared by: Vince Cochran
Title: Application Support Analyst – ERP & Integrations
Company: Batesville
#JDEINFOCUS or add your own Twitter handle

2. Agenda: INTRODUCTION THE BATESVILLE STORY About Batesville
JD Edwards and Online Ordering
History
Upgrade Objective / Goals
Upgrade
High Level Timeline
Best Practices / Lessons Learned
DEMO

3. Helping Families Honor the Lives of Those They Love
North America’s
Funeral Products
Leader
HQ: Batesville, Indiana
Burial Solutions
Cremation Options
Memorial Keepsakes
Technology Solutions
Business Solutions
Helping Families Honor the Lives of Those They Love
Focus:
Manufacturing Excellence
Product Innovation
Superior Customer Service
Reliable Delivery
Subsidiary of
Hillenbrand, Inc.:
Global Company
Diversified Industrial
Operations
Market-Leading Brands

4. Integrated With a Number of Different Systems
History of JD Edwards at Batesville
JD EDWARDS
FINANCIAL MANAGEMENT
ASSET LIFECYCLE
MANAGEMENT
ORDER MANAGEMENT
PROCUREMENT & MANUFACTURING MANAGEMENT
Accounts Payable
Accounts Receivable
Fixed Assets
General Ledger
Capital Asset Mgt.
Equipment Cost Analysis
Condition-Based Maintenance
Sales Order Management
Inventory Management
Configurator
Advanced Pricing
Procurement
Work Orders
Product Data Mgt.
Configurator
Material Planning
Integrated With a Number of Different Systems
ERP2Web
E-Commerce
Vertex
Transform
DSi
Mobile
Applications

5. JDE Upgrade Objective and Tech Drivers
Current Oracle Support
Upgrade Toolsets:
Application &Tools - 9.2
Oracle 12c
AIX 7.1 Server OS
Web Logic
Reduce Customizations:
Results – 16 down to 7
Deliver a modern user experience with added functionality
- Increase Productivity
- Enhance User Experience
- Simplify and Standardize Processes
- Leverage Technology for Growth
Flawlessly upgrade JD Edwards to 9.2

6. Application Installation
JDE E1 9.2 Upgrade Timeline
JD Edwards Enterprise One 9.2 Upgrade
Spring
2016 Planning,
Net Change Analysis,
Application Installation
Spring
2016 Retrofit Mods,
IT Unit Testing
Summer – Fall
2016 User Testing
Completed,
Documentation
Training
Nov 2016 Go-Live

7. History of Online Ordering
Initial Intent: >>Support ordering of personalized and non-personalized cremation urns
>> Expanded to include burial products
Key Enhancements after Initial Implementation:
High Availability with Redundant Servers
French Language Support
Customer Integrations
New Product Enhancements
Promotion Support

8. Objective and Tech Drivers
ERP2Web Upgrade
Objective and Tech Drivers
Tech Drivers: Modernize Look & Feel
Use of Mobile Devices
Smart Search Capability
Order Pad Convenience
Save Cart Ability
Payment Integration
Improved Process Flow
Data vs. Code Driven
Provide a fresh and streamlined e-commerce experience to our end user with minimal impact on our customers and supply chain
Flawlessly upgrade ERP2Web

9. 2010 Rollout ERP2Web Nationwide Product Accessory Interchangeability
ERP2Web 5.0 Upgrade Timeline
2009 ERP2Web
4.6
Initial
E-Commerce
2010 Rollout ERP2Web Nationwide
2013 Rollout
Product Accessory Interchangeability
2017 ERP2Web
5.0 Upgrade
May 2017
Go-Live
ERP2Web E-Commerce Solution 5.0 Upgrade
Today 35% of All Orders Placed via
E-Commerce Solution

10. Best Practices & Lessons Learned
What Worked Well:
UPK Toolset
Streamlined documentation for JDE and ERP2Web
Detailed Project Plans and
Timelines
Kept tasks organized and resources on objective / on time
‘Streamline and Simplify’ Approach
Plan for future
What We Learned:
Plan for the Unexpected
Dedicated Resources are the Key to Success
Be Flexible to Changing Resource Requirements and Customer Needs

11. E-Commerce Demo

12. LONGEVITY QUALITY CONNECTIVITY SECURITY AGILITY
Established in 1991.
Chicagoland HQ
in Aurora, IL.
QUALITY
Extensive Talent for
Imaginative Solutions in JDE E-Commerce and Payments for E1 and World.
CONNECTIVITY
Deep, Real-Time JDE Integration.
JDE Gold Partner.
Oracle Validated Integration.
SECURITY
Industry Leading PCI Capability to Reduce Scope and Ease Compliance.
Nimble Solutions Span the Order to Cash Process. E-Commerce, Payments, Gateway, Processing.
A Tier 1 Credit Card
and ACH processor.
AGILITY
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13. Please complete the session evaluation We appreciate your feedback and insight Session ID# 104220