1. UCAS and UK update Helen Thorne
Director, External Relations & Interim Director, Finance & Corporate Services

2. UCAS summary
We inspire and facilitate progression in education through information and admissions services
Post-16
Full-time undergraduate + conservatoires
Teacher training
Taught postgraduate
Revenue of €50.7million per annum
Application fees – €29 for five choices
Capitation fees - €25 per student placed
Commercial income (gift aided)

3. Undergraduate admissions 2016
718,000 UG applicants
2.8 million UG applications
535,000 students accepted – a record high
72% got their first choice
7% take their insurance choice
12% accepted via Clearing
Student satisfaction with service 85%

4. External challenges Technical education and apprenticeships
Changes in secondary education, new qualifications
Falling numbers of 18 year olds, growth after 2020
Concern about value for money
Teaching Excellence Framework
More interventionist approach to social mobility
Predictive analytics and big data – ethical and privacy issues
Brexit uncertainty

5. Internal changes New CEO, Clare Marchant – July 2017
New data collection and search services
New analytical services
Major investment in cybersecurity
Service/platform integration
Customer Relationship Management
Marketing cloud – personal communications and marketing to students
Growing commercial business

6. What’s next? External: New regulator for HE
mxcv
What’s next?
External:
New regulator for HE
Focus on graduate employment
Brexit
General Data Protection Regulation (GDPR)
Internal:
New application service
Personalisation for students
Strategy refresh