1. CHIEF OPERATING OFFICER Buffalo Public Schools
KEVIN J.EBERLE, Ed.D

2. Entry Plan Chief Operating Officer
PURPOSE
The purpose of this entry plan is to establish set activities that will guide Dr. Kevin J. Eberle’s transition into the role of Chief Operating Officer (COO) and lay the foundation for the development of a Systemic Plan that will ensure all Buffalo Public School students receive the academic and nonacademic supports needed to graduate from high school prepared for college and/or career success. The activities outlined in this document are designed to enable the new COO to explore and support Department Heads, in order to ensure compliance, safety, efficiency, quality of work and fiscal responsibility.
ENTRY PLAN OBJECTIVE
The overall objective of this entry plan is to develop a working knowledge of the systems, structures, resources, policies, and procedures needed to establish a comprehensive Support Plan that will ensure that all Buffalo Public School students receive the academic and nonacademic supports needed to graduate from high school prepared for college and/or career success. Analyzing structural efficiencies and deficiencies within Plant Services, Child Nutrition Services (Food Services), Transportation, Service Center operations, Facilities, and District Security, Safety & Prevention is essential for providing effective support to all stakeholders throughout the district.
ENTRY PLAN ACTIVITIES
Activities in this entry plan are designed to enable the new Chief Operating Officer to achieve long-term objectives. This will be accomplished through; Building relationships in every department; Review past and current operational procedures in each department, and Introduce new procedures to address deficiencies within focused departments.
Activity #1: Building Relationships in each Department
Activity #2: Review past and current operational procedures in each department
Activity #3: Introduce new procedures to address deficiencies within focused departments 2

3. Entry Plan Chief Operating Officer
ACTIVITY #1: Building Relationships in each Department
Involved Stakeholders
Goal
Meet with Department Heads, and support personnel in Transportation.
Director and Assistant Director for Transportation
Bus Aide Team Leaders
Clerical, Routers
First Student Leadership
Develop an open, transparent relationship with all department leaders and begin communications to assess attributes and impediments to improve service within the department.
Meet with Department Heads, and support personnel in Safety and Security.
Chief of Schools (Buffalo Police Department)
Director for Safety and Security
Buffalo Schools Security Officers
Buffalo Police and Fire Commissioners
Establish a support team to develop the most effective and efficient Emergency Situation and Safe Schools Plan that will prepare all stakeholders for any emergency situation.
Meet with Department Heads, and support personnel in Food Service.
Director for Child Nutrition Services (Food Service)
All personnel at Commissary
All Cafeteria Managers
Develop working knowledge of Food Service delivery and procedures to bring the best program to each school.
Meet with Department Heads, and support personnel in Plant Services.
Executive Director for Plant Services
All personnel in Plant Services
Architects, Engineers, Tradesmen, Custodial
Chief Technology Officer/ IT personnel
Establish policies and procedures with all personnel to address a Corrective Action Plan written to adjust service to the schools.
Meet with Department Heads, and support personnel in Service Center.
All personnel in Service Center
Supply Supervisor, Supply team, Drivers
Laborers
Establish systemic thinking to supply and service all schools by developing a shared vision to deliver supplies to schools in an efficient man

4. Entry Plan Chief Operating Officer
ACTIVITY #2: Review past and current operational and staffing procedures in each department
Involved
Stakeholders
Goal
Review all operational procedures and
daily routines in Transportation Department.
Director and Assistant Director for Transportation
Bus Aide Team Leaders
Clerical, Routers
First Student Leadership
Collaboratively assess current procedures and routines with all stakeholders to develop systemic vision throughout the transportation department. Continually assess the economic impact to the overall budget and reevaluate services rendered.
daily routines in Safety and Security.
Chief of Schools (Buffalo Police Department)
Director for Safety and Security
Buffalo Schools Security Officers
Buffalo Police and Fire Commissioners
Evaluate and adjust current safety measures for all students and employees in all BPS buildings. Support all building leaders with safety concerns and focus efforts on citywide response to critical situations.
daily routines in Food Service.
Director for Child Nutrition Services (Food Service)
All personnel at Commissary
All Cafeteria Managers
Support Food service with any necessary resources and monitor service to schools.
daily routines in Plant Services.
Executive Director for Plant Services
All personnel in Plant Services
Architects, Engineers, Tradesmen, Custodial
Tradesmen
Chief of Technology/ IT personnel
Support, supervise and adjust plant services throughout the district. Procedures will be aligned with district budgetary goals and long term financial budget planning in collaboration with the Chief Financial Officer and Purchase,
daily routines in Service Center.
All personnel in Service Center
Supply Supervisor, Supply team, Drivers
Laborers
Restructure Service Center for efficient and effective servicing to all school buildings. Evaluate Supply and Inventory to determine what areas of concern must be addressed.

5. Entry Plan Chief Operating Officer
ACTIVITY #3: Introduce new procedures to address deficiencies within focused departments
Involved
Stakeholders
Goal
Transportation Department
Director and Assistant Director of Transportation
Area Supervisor (First Student Transportation)
Team Leaders
Create plan to address School Bus Aide shortages and procedures to address safety issues on certain buses. Develop a deeper understanding about First Student procedures and how to bring contractual accountability into focus in order for all buses to be supported by the appropriate staffing. Continue to focus on safety and weather emergency procedures .
Safety and Security Department
Chief of Schools (Buffalo Police Department
Director of Security
Security Officers
Buffalo Police and Fire Commissioners
Develop policies and procedures beyond Buffalo Public Schools current procedures to address Critical Situations involving Buffalo Public School students, employees and situations in buildings.
Service Center and Plant Services
Executive Director of Plant Services
Monitor, adjust and develop policies to address procedural deficiencies within the Service Center and Plant Services Departments. Develop communications between budget, purchase and Plant to coordinate procedures to deliver effective service to all buildings

6. Entry Plan Chief Operating Officer
HIGH-LEVEL PROGRAM OF WORK DESCRIPTIONS
Area of Responsibility
Brief Description
Long-Term Objectives
Plant Services
Child Nutrition Services (Food Services)
Transportation
Service Center operations
Facilities
District Security, Safety & Prevention
As Chief Operating Officer for the Buffalo Public School District, I believe it is necessary to observe, monitor and adjust all operations to effectively benefit student outcomes. In order to assists schools with these outcomes, we must create a team approach to address district transportation, security, safety and prevention, along with plant operations, child nutrition, maintaining district facilities and reassessing service center operation. Assessing attributes with every department will be the foundation and building blocks for the future. Human capacity will be assessed and used as a starting point.
Long Term Objectives for the Chief Operating Officer will include developing capacity throughout the system with personnel who can step up and add critical input for systemic change to every department in need of change. Safety is paramount to the security of our students and employees. Continual monitoring and adjusting to our emergency procedures will be in place throughout the school year. Continual dialogue will be present with addressing staffing concerns in Transportation. Work orders and accountability for all tradesmen on site or at the Service Center will be monitored for efficiency. Food Service personnel will continue to research and develop new and innovating menus for the food managers to introduce to our students. Building engineers will continue to provide professional service to our buildings and our Plant Service will continue to maintain current facilities.