1. Adaptive Advising: Retention Efforts of an Academic Advising Program
Andrea Buffone, Assistant Director
Dawn Coder, Director
John Kryst, Assistant Director
Steve Navarra, Assistant Director
Matt Rupert, Assistant Director (in memory)
Academic Advising & Student Disability Services

2. Penn State World Campus
125 graduate, undergraduate and professional education programs
Approximately 12,000 undergraduate students; 5,000 graduate students in the US, three territories & 73 countries
Tenure Track and Adjunct Faculty
Undergraduate Students are advised by Professional Academic Advisors
Graduate Students are advised by Faculty Advisors

3. Academic Advising & Student Disability Services
(AA&SDS)

4. Case Studies Online learner Adult learner Transfer credits
Full or part-time employment
Family

5. Developmental Advising
Crookston (1994) describes the developmental relationship “based on different values and principles. The most important of these is the belief that the relationship itself is one in which the academic advisor and the student differentially engage in a series of developmental tasks, the successful completion of which results in varying degrees of learning by both parties.”
Student Case-Sharon
Second semester
Business degree
Not Tech Savvy
Math Challenges
Salary with a business degree
Career opportunities
Passionate about impacting others
Unsure of Job availability

6. Developmental Advising
Crookston (1994) describes the developmental relationship “based on different values and principles. The most important of these is the belief that the relationship itself is one in which the academic advisor and the student differentially engage in a series of developmental tasks, the successful completion of which results in varying degrees of learning by both parties.”
Interventions-Sharon
Tutoring
Tech Tutors
Math Essentials
Faculty intervention
uCoach Modules
Career services
Discussion of majors (cross training)
Alternative degrees
ALEKS remediation
SmarterMeasure
Alumni ambassador

7. Proactive (Intrusive) Advising
Earl (1988) describes Proactive Advising as “a deliberate, structured student intervention at the first indication of academic difficulty in order to motivate the student to seek help.”
Student Case-Stuart
Needs to plan a schedule
Worried about the quality of his writing
Low course grades
Study location is not available
Low computer literacy
First semester
Labor Employment Relations
Wants promotion
Time management challenge
Student Clubs/organizations
Orientation

8. Proactive (Intrusive) Advising
Earl (1988) describes Proactive Advising as “a deliberate, structured student intervention at the first indication of academic difficulty in order to motivate the student to seek help.”
Interventions-Stuart
Social Media
Student clubs/organizations
SmarterMeasure
Academic Support Specialist
Support videos
Tutoring
Tech Camp
Math placement
Early Alerts
Math essentials
uCoach

9. Prescriptive Advising
Crookston (1994) describes Prescriptive Advising as “the authoritarian quality of the prescriptive relationship between academic advisor and student in which the advisor advises and, presumably, the student acts on the advice.”
Student Case-Ed
Third semester
Economics
Stop out
Procrastinator/ natural disaster
Needs course recommendations
Just in time answers
Hectic schedule
Doesn’t want advising appointment

10. Prescriptive Advising
Crookston (1994) describes Prescriptive Advising as “the authoritarian quality of the prescriptive relationship between academic advisor and student in which the advisor advises and, presumably, the student acts on the advice.”
Interventions-Ed
No Advisor report
Natural disaster report
Call campaign
Academic review
Academic advising portal
Recommended academic plans
Non-participation report

11. Adaptive Advising
Utilizing multiple advising model concepts to provide quality academic advising services to identify and meet the broad needs of students. (Buffone, Coder, Kryst, Navarra, 2016)
Student Case-Rhett
Fourth semester
Organizational Leadership
Advising appointment
Course schedule
Still unsure how to use scheduling system
Presenting a disability
Took Community College course
Veteran
Internet services

12. Adaptive Advising Several previously mentioned!
Utilizing several advising model concepts to provide quality academic advising services to identify and meet the broad needs of students.
Interventions-Rhett
Hidden Seats for English
Group advising
Transfer credit evaluation
Disability services (Disability Rep)
Military services
Several previously mentioned!

13. Adult, Online Learners Educational conversations Assessments
Developmental
Proactive
Prescriptive
Adaptive
Educational conversations
Assessments
Interventions
Course scheduling
Degree requirements
All concepts
Flexible

14. Questions?

15. Sharon I. Diaz Stuart “Stu” Dent Ed Vising Randy Odditt Rhett Enshun
Thank you to our cast…….
And… THANK YOU to our audience
Sharon I. Diaz Stuart “Stu” Dent Ed Vising Randy Odditt Rhett Enshun

16. Resources
Coder, D. (2016, September) Retention Efforts from an Academic Advising Department. Academic Advising Today, 40(3). Creamer, D, and Creamer, E. (1994). Practicing Developmental Advising: Theoretical Contexts and Functional Applications. Retrieved July 29, 2016 from Crookston, B.B. (1994). A Developmental View of Academic Advising as Teaching. NACADA Journal, 14(2), 5-9. Earl, W.R. (1988). Intrusive advising of freshmen in academic difficulty. NACADA Journal,8, Williams, Sheri. (2016). Applying Theory to Advising Practice. Retrieved from Practice.aspx