1. North of Scotland Annual Event eHealth Challenges/Opportunities
Elaine Mead
Chief Executive
NHS Highland

2. Contents Challenges Opportunities Shared Services Agenda Governance
eHealth Support

3. Challenges Everyone has a day job
All Boards have their own priorities/objectives
Just about enough funding for Business as Usual
Existing local monies already committed for next 1/2 years
Every request from the service is top priority
How do we get the balance correct

4. Opportunities We are in the midst of transformational change
Willingness to work together to achieve good patient outcomes
Already work underway around convergence of systems
Opportunity to review local workload
Essential that we re-set the priorities

5. For Example!!!!
Working with the NOS Planning Groups, each area has identified a number of issues to be addressed:-
Child health 12
Cancer 4
Adult 2
Other Projects 2

6. All about access to data
The Issues!!!!
Access to SCI-Store in across Board areas
Different Usernames for the same service in different areas
Different platforms in use in each area
Different Processes in use each area
eHealth support for driving work forward
Not just restricted to Health agenda, we cannot forget about H&SCI
All about access to data

7. Shared Services Agenda
Need to consider other programs
What is the impact on eHealth across not only the region, but Scotland
Similar emerging themes
Again the need for visibility and prioritisation

8. Governance
The need for a robust governance framework for audit and accountability
NOS Leads meet once a month
New Technical Group also to meet once a month led by Program Manager
Each Board to provide representation for the technical group
Responsibility to take on the requests and propose solutions and prioritise
Need to ensure national policies do not get in the way of patient care

9. eHealth Support
There is a need for the Boards to release staff, but this will have a consequence locally
What are the things we are doing that we can share to release resources
How can Scottish Government help to provide support
It should be about diagnose, propose solutions and fix – identifying opportunities and collective planning