1. Change management
When? How? For what?
29 Nov, 2017
M. Popova

2. Who I am? Senior Business Analyst in DataArt 11 years in IT
8+ years as BA
Web, mobile, desktop and everything what is needed by our customers

3. What we will discuss What is “Change management” and what is changes
How CR’s appears?
How to manage changes?
What can happened if we won’t manage changes?
What to do with this? 1 2 3 4 5
Technology Consulting & Solution Design

4. What is change management
Change management* (sometimes abbreviated as CM) is a collective term for all approaches to preparing and supporting individuals, teams, and organizations in making organizational change. It includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organization. Organizational change management (OCM) considers the full organization and what needs to change,while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions.
*Wiki_Change management
Technology Consulting & Solution Design

5. Change request? Results of CR?
Technology Consulting & Solution Design

6. What can generate changes?
Society
Environment
Legislation
Business needs/goals
Technical progress
Bad/good BA’s and/or client’s mood 
Technology Consulting & Solution Design

7. How CR’s appears?
Technology Consulting & Solution Design

8. How to manage changes? Find answer on the following question:
Are we sure that this is change request?
If we won’t accept this change what can/can’t happen?
Why we should accept this change?
What should be a result of this change?
When this change should be implemented?
Who will be responsible for this?
Who will pay for this change?
Technology Consulting & Solution Design

9. How to manage changes?
Select one tool for collecting CR’s. In ideal world – the same tool which is used for requirements management
Don’t forget about traceability matrix
Don’t forget about risks
Don’t forget about priority
Don’t forget about estimates
Don’t forget about your team
Everything which can be identified as CR – should be documented
Technology Consulting & Solution Design

10. What can happen if we don’t manage CR’s?
Technology Consulting & Solution Design

11. How to survive? (official version)
Technology Consulting & Solution Design

12. How I’m surviving 
Technology Consulting & Solution Design

13. Almost the end
Technology Consulting & Solution Design

14. Don’t cry! It’s the end!
Technology Consulting & Solution Design