1. DR MAMTA MALHOTRA PGGCG 42
MORALE
DR MAMTA MALHOTRA PGGCG 42
FOR BCOM3

2. DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3
MEANING
Individual’s zest for working or lack of it.
It is total satisfaction a person derives from his job, his work group, his boss, his organisation and his environment.
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

3. DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3
FEATURES
Psychological concept
Multi-dimensional concept
Group phenomenon
Different from teamwork
Long term condition
Can be high or low
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

4. FACTORS AFFECTING MORALE
The organisation
The nature of work
The level of satisfaction
The level of supervision
Concept of self
Worker’s perception of reward system
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

5. DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3
Contd…..
The employee’s age
The employee’s educational level
The employee’s occupational level
The off the job activities of the employee
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

6. DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3
CAUSES OF LOW MORALE
Unequal division of work
Discrimination in emoluments
Non cooperative supervisor
Unhealthy physical or mental state
No future prospects or career advancement
Lack of sense of achievement
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

7. WARNING SIGNS OF LOW MORALE
High rate of absenteeism
Tardiness
High labour turnover
Strikes and sabotage
Lack of pride in work
Wastage and spoilage
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

8. FACTORS IMPROVING MORALE
Two way communication
Proper incentive system
Human relations approach
Welfare schemes
Participation in management
Improve workers training
Job enrichment
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3

9. DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3
MORALE BOOSTER
DR MAMTA MALHOTRA PGGCG 42 FOR BCOM3