2. Michael Mast Senior Architect
Applications Technology
Oracle Corporation

3. System Management

4. Topics Technology Update Managing the E-Business Suite: Q&A
Monitoring and Control
Diagnostics and Troubleshooting
Configuration Management
System Maintenance
Q&A

5. Management Technology Update

6. Strategy
Improve E-Business Suite manageability by providing management tools and enhancing E-Business Suite technologies.

7. Oracle Applications Manager 11i
System management console built directly into the E-Business Suite
Provides features for monitoring, administration, troubleshooting, maintenance, and configuration management.
Required for managing E-Business Suite releases

8. Oracle Applications Manager 11i Releases
OAM 11i 2.0 was included in the 11i.7 and 11i.8 Rapid Install and Maintenance Pack
11i.9 includes OAM 11i 2.2
OAM 11i 2.2 is also available as mini-pack OAM.G for all 11i releases
Metalink Note is kept up to date with the latest release and patch information

9. Why upgrade to 2.2 from 2.0? Applications Dashboard System Alerts
Patch Advisor
Patch Impact Analysis
Enhanced configuration views
Configuration Editor
Improved Forms Server management features
Extensibility with SQL Scripts
Improved supportability
Enhanced troubleshooting for Concurrent Managers
Improved Applications Usage Reports
Enhanced Oracle Workflow management features
Added responsibilities for finer grained access control
Oracle Diagnostics Integration
etc.

10. Related Technologies Built into the E-Business Suite
Oracle Diagnostics
Page Flow Logging
Oracle Applications Logging

11. Future Direction: Consolidated System Management Solution
Grid Control
Monitor Multiple Systems
Compare Systems
Analyze Trends
Etc.
E-Business Suite Management Plug-in
Control Applications Services
Make configuration changes
Diagnose and resolve system problems
Patch impact analysis
Etc.
Oracle Applications Manager 11i
Oracle Applications Manager 11i
Oracle Applications Manager 11i …
E-Business Suite System 1
E-Business Suite System 2
E-Business Suite System N

12. Management Pack for Oracle Applications
E-Business Suite related extensions for Enterprise Manager 8i and 9i
9iR2 was the terminal release
Management Pack features are now being built directly into Oracle Applications Manager 11i and Grid Control

13. Managing the E-Business Suite: Monitoring and Control

14. Applications Dashboard

15. Drill down

16. End-to-End Details

17. Monitor and Control Application Tier Services

18. Monitor and Control Workflow

19. Applications Usage

20. Concurrent Processing System Reports

21. Future Direction: Extended Reports

22. System Alert Summary

23. Occurrence Context Details

24. Alert Notification Subscriptions

25. Dashboard Metric Alerts

26. Page Flow Logging
Page flow logging can be configured to capture page access data for JTF
Can be configured to capture different levels of data for specific applications, or specific business flows
No overhead to page access times
Integration with Oracle ClickStream

27. Page Flow Logging: Usage Summary

28. Detailed Usage Reports

29. Future Direction: Page Flow Logging Enhancements
Extend to capture data from OA Framework
Merged Reports with Forms Signon Auditing data

30. Future Direction: Expanded JServ Monitoring

31. Future Direction: Runaway Process Monitoring

32. Future Direction: Monitoring Security

33. Future Direction: Business Flows Oriented Monitoring

34. Future Direction: Monitoring via Grid Control

35. Future Direction: Monitoring via Grid Control

36. Managing the E-Business Suite: Diagnostics and Troubleshooting

37. Oracle Diagnostics
Oracle Diagnostics provides a wide variety of diagnostic tests for system configuration, product functionality, business flows, etc.
Diagnostic tests created by Oracle Support and development identify problems and suggest solutions
Can be extended with custom diagnostic tests.

38. Diagnostics Dashboard

39. Administer Diagnostics

40. Future Direction: Oracle Diagnostics Enhancements
Links to diagnostics provided in context in OAM and the E-Business Suite
Run tests in batch mode
UI for designing custom diagnostic tests
Run outside of E-Business Suite

41. Oracle Applications Logging
When problems arise, logging can be enabled to varying levels of granularity for specific modules
Messages are logged to a central repository
Messages can be searched and viewed in Oracle Applications Manager
Oracle Applications Manager automatically links System Alerts to related log messages

42. Future Direction: Enhancements to Logging
New administration interface
Performance enhancements
Automatically capture error messages
Rule based control of logging and tracing

43. OAM 11i Troubleshooting Wizards
Troubleshooting wizards help:
Automate the collection of system information
Identify potential problems
Automate resolution
Current wizards include:
Concurrent Manager Recovery
Service Management Infrastructure
Stats Pack Report

44. Collect Information for Oracle Support

45. Future Direction: Support Cart Enhancements
Automated collection of “System Signature”
Data driven collections
Collaboration with Oracle Support

46. Managing the E-Business Suite: Configuration Management

47. Edit System Configuration Parameters

48. Configuration History

49. Compare and Restore Settings

50. Future Direction: Configuration Editor Enhancements
Support for dependent parameter values
Support for customizations
Advanced Configuration Wizards
Convert to SSL
Convert to Forms Servlet
Set up Web Load Balancing
And more...

51. Explore E-Business Suite System Configuration

52. Find Configuration Problems

53. Future Direction: Grid Control
Configuration data for E-Business Suite Systems will be loaded into the Grid Control repository
Compare systems side by side
Alerts for policy violations

54. Managing the E-Business Suite: System Maintenance

55. Tracking Periodic Maintenance Activities

56. Patching Understand the patch level your system
Identify patches that need to be applied
Understand the impact of patches
Apply

57. Product Patch Sets

58. Search Applied Patches

59. File History

60. Future Direction: Patch Timing Reports

61. Patch Advisor

62. Patch Details

63. Patch Impact Analysis

64. Impact Details

65. Future Direction: Enhanced Patch Impact Analysis
Aggregate impact analysis of a patch combined with its prerequisites
Show affected menus paths, responsibilities, and users
Show affected functional tests

66. Future Direction: Patching Related Features
Automated download of InfoBundle
Automated patch download and merging
Monitoring of in-progress AD activities

67. Future Direction: Centrally Managed Patching
We want to hear your requirements!
Please visit DEMOGrounds Roundtable #3, look for the “Oracle Patch Tracking System” sign.

68. Future Direction: Cloning Automation

69. Managing the E-Business Suite: Extensibility

70. Add Your Own Extensions

71. Summary
Oracle Applications Manager 11i 2.2 is now available as Mini-Pack OAM.G
Each OAM release expands the available features in areas such as:
Monitoring and Administration
Diagnostics and Troubleshooting
Configuration Management
System Maintenance
In the future, OAM will be integrated with Grid Control

72. Oracle DEMOGrounds Administration and Management pod Roundtable #3
Oracle Applications Manager
Grid Control
Diagnostics
Roundtable #3
Migration and Upgrades
Installing and Cloning
Auto-Config
Oracle Patch Tracking System

73. www.oracle.com E-Business Suite System Management Grid Control
Metalink Note
Grid Control

74. Q
&
Q U E S T I O N S
A N S W E R S A