1. Project MARCH A Keene Housing Moving to Work Activity
2017 Moving to Work Conference
Presented by
Denise Pratt, Director of Programs and Service

2. Project MARCH Monadnock Area Resources Curing Homelessness
Priorities
Homeless Veterans
Chronically Homeless
Homeless
Housing Options Beyond Shelters
Housing First Model with Supportive Services

3. Program Goals Veteran Homelessness Chronically Homeless Homeless
Achieve Functional Zero
Chronically Homeless
Reduce Recidivism in Shelters
Homeless
Rehouse in Permanent, Affordable Housing As Quickly as Possible

4. Needs & Services NEEDS SERVICES Number of Homeless Veterans
Sheltered & Unsheltered
Chronically Homeless
Shelter Recidivism
Number of Homeless Families
Service Delivery
Partner Experience & Capacity
Area of Service
Scope of Services
Direct
Referral
Length of Time

5. Program Structure Keene Housing Partner Agency
Fixed Subsidies Paid to Partner Agency
Partner Agency
Secure & Maintain Private Market Housing for Homeless Clients
Provide Supportive Services

6. Program Development
How Many Homeless Veterans, Chronically Homeless, and Homeless Families Do We Need to House?
How Much Subsidy Is Needed?
Partnership Agreement
Identifying Teams & Defining Roles
Policy Development

7. Governing Documents Provider Assistance Payment Agreement
# HHs and Amount of Subsidy (per HH and upset budget)
Term of Assistance
HA and Provider Responsibilities
% Household Income for Rent, Utilities, and Program Fees
Program Conditions
Provider Certifications
Audits
Agreement Termination
Supportive Service Commitment From Partner
Administrative Plan
Policies
Program Conditions:
Applicable ordinances
Data sharing
File documentation
Retention
Service terms
Provider Certifications:
Target population
HQS Compliance
Participant eligibility: income, meth/sex, interest in unit, & participant/LL relation
Audit:
File
HQS
Program Integrity

8. Teams And Roles HA Provider Data Requirements Reporting Outcomes
Monitoring Program Integrity
Provider
Program Administration
Compliance
Service Delivery
Program administration ex: Waiting list/s, selection/eligibility, TP/subsidy, HQS
Compliance ex: VAWA

9. Administrative Policies
Modeled Using Keene Housing MTW Administrative Policies
Collaborative Process
Multiple Drafts To Get To Final Document
Limitations of Partner Staff in Developing/Envisioning Administrative Requirements

10. Program Integrity Audit Protocols Check-in and Q & A Meetings
Files
HQS
Program
Check-in and Q & A Meetings
Data Submission
Monitoring
Reporting

11. Program Evaluation & Reporting
Applicable Standard HUD Metrics
CE #4: Increase In Resources Leveraged
HC#1: Additional Housing Units Made Available
HC #5: Increase In Resident Mobility
HC #7: Households Assisted By Services That Increase Housing Choice
SS #5: Households Assisted By Services That Increase Self Sufficiency

12. Program Evaluation & Reporting
HUD Forced Metrics
Inapplicable/Useless
Benchmarks Set to Zero
Activity Narrative: Program Not Designed to Move Needle On These!
HC #3: Decrease In Wait List Time
SS #1: Increase In Household Income
SS #2: Increase In Household Savings
SS #3: Increase In Positive Outcomes In Employment Status
SS #6: Reducing Per Unit Subsidy Costs For Participating Households
SS #7: Increase In Agency Rental Revenue
SS #8: Households Transitioned Into Self Sufficiency

13. Outcomes
Partner difficulty understanding administrative policies resulting in errors in rent calculations initially
Turnover at partner agency leading to tough start
Considering looking elsewhere in the State for partners, although we’d really like to stay local with this project

14. Questions?