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Active Listening By M.Krupa Shanker
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That is why it is easy to go into Mind Drift
People speak at 100 to 175 words per minute but they can listen intelligently at 600 to 800 wpm That is why it is easy to go into Mind Drift
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The cure is Active Listening
Therefore Let us examine the traits of Active Listeners
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Spends more Time Listening than talking
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Does not Finish the Sentence of others
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Does not answer Questions with Questions
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We all have them & Need to Control them
Is Aware of Biases We all have them & Need to Control them
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Never Daydreams or is Preoccupied with his own thoughts while listening to others
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Lets the other speaker talk does not dominate the conversation
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Plans Responses after the Person has finished Speaking
Not while they are speaking
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Provides Feedback but does not interrupt incessantly
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Asks Open – Ended Questions
Walks the person through the analysis & thus summarizes
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Keeps the Conversation on what the speaker says
Not on what interests him
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Thus forcing himself to concentrate on what is being said
Takes Brief Notes Thus forcing himself to concentrate on what is being said
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