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Fundamentals of Menu Planning
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The Purpose of Menus Planning Tool Establishes… Communication Tool
customer needs and expectations Prices Type of food Service style Worker’s skill Required equipment Competitors Communication Tool Informs customers about food choices Influences customer choices Creates an impression
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Types of Menus
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Fixed Menu Offer the same items everyday
Many neighborhood restaurants use fixed menus Customers like it because they tend to have favorite dishes they order every time
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A la carte Customers can choose exactly what they want as a main course, side dish, appetizer, salad, or dessert Offers freedom to mix and match Often seen at upscale restaurants and hotels Modified A la carte menus serve appetizers and desserts a la carte Typically at causal dining restaurants
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California A single menu listing breakfast, lunch and dinner foods
Offers the option to choose any item at any time of day Popular with foodservice establishments open 24 hours Also used in hotel room service
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Du Jour Lists food only served that particular day Means “of the day”
“Soup du jour” The next day a different du jour menu will be available Some restaurants have a du jour menu in addition to a la carte menu
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Table d'hôte Offers a complete meal from appetizer to dessert and often includes beverage for a set price Banquets are typically served in this style Diners might choose in advance from four meals (beef, chicken, fish, or vegetarian) Reduces production cost Prix Fixe is the same except diners may be offered choices for one for more of the courses
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Cyclical Written for a certain period of time and then repeats itself
Might repeat every three weeks Could follow a seasonal cycle and change 4 x’s a year Weekly cycle menus are particularly suited for family, casual, or neighborhood restaurants
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Menu Planning Principles
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Type of Place and Customers
Important to understand your customers and provide food that are appropriate for your type of place and your type of customer Factors to consider: Geography and culture Economics Population Density Age
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Facility, Staff, and Equipment Limitations
Consider the size of your dining room and kitchen Consider staff knowledge and cost of training Consider the equipment you have available
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Balance and Variety Feature different cooking methods
Use different tastes and textures Offer cold and hot appetizers, fish and chicken options Offer special dishes for special needs guests like vegetarians or customers with allergies Include recent food trends Offer various price levels
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Truthfulness Truth in menu laws: designed to protect consumers from fraudulent claims related to food and menus
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Truth in Menu Laws Quantity Quality Price Brand Names
Amounts and weights must be accurate Quality “Prime” meat must actually be prime Price Brand Names Must be represented accurately Product Identification If it says it includes lobster, it must include lobster Point of Origin Merchandising Terms Terms used to encourage must be accurate Means of Preservation Methods of Preparation Verbal and Visual Presentation Pictures must be accurate Dietary and Nutritional Info
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Organizing and Designing the Menu
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Organization Menu categories are listed in the sequence they are eaten
Items are also organized within each category Chicken entrees listed together
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Design Materials, colors, and images communicate your message as strongly as the words Make sure the menu contains your restaurant’s vitals (name, address, and phone) Design the shape and size of the menu so it is in keeping with your restaurant’s concept Avoid too many photos inside the menu Emphasize the items on the menu not their prices Use print, not hard to read script
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Writing a Menu Make sure language reflects concept
Make food sound attractive Eliminate all unnecessary words Do not use restaurant jargon Make sure it is easy to read Be positive
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Pricing Menu Items Pricing Methods
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Pricing Terms Food Cost: per portion cost of all ingredients in the dish Operating Cost: cost of opening the doors Rent, Mortgage, Utilities Labor: employee salary Profit: the amount of money remaining after expenses are paid Margin: difference between profit and operating costs
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Food Cost Percentage Method
Set the percentage of menu price the food cost must be, then calculate the price that will provide this percentage. An accurate FCP will be different for each menu category. Item Food Cost ÷ Food Cost Percentage = Menu Price
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Contribution Margin Method
Works for a la carte menus and table d'hôte Uses operation-wide data to determine a dollar amount that must be added to each major menu item’s food cost. Total Operating Costs ÷ # of Customers = CM Contribution Margin + Food Cost = Menu Price
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Straight Markup Pricing
Managers mark up the costs according to a formula to obtain the selling price. The markup should be large enough to cover operating costs and profit. Each item is priced to help pay for operating costs. Labor + Overhead + Food Cost + Profit = Markup
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Average Check Method Managers divide the total revenue by the number of seats, average seat turnover, and days open in one year. This results in an average check amount Gives an idea of the price range of items on the menu The price range can determine each item’s selling price.
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Set Dollar Amount Markup
Simply adds a fixed dollar amount to the food cost of an item Food Cost + Markup = Menu Price
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Set Percentage Increase Method
Builds on a set dollar amount market method – once set dollar amount is determined, managers determine what percentage it is in comparison. Food Cost × Percentage = Markup Markup ÷ Food Cost = Percentage
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Give it a try… Menu pricing practice
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Menu Classifications Stars (menu celebrities) Popular and Profitable
Leave these items alone – place them in the prime space of the menu Less price sensitive
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Menu Classifications Plow Horses Popular but less profitable
Often reason for restaurant’s success (customers see it as a good value) Highly price sensitive
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Menu Classifications Puzzles Unpopular but very profitable
Help it out by decreasing the price or repositioning it on the menu or renaming it Even if it is not selling well, it is making a lot of money (relatively speaking). If sales can be increased without decreasing the price, it can easily become a STAR!
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Menu Classifications Dogs Unpopular and unprofitable
Eliminate from menu if possible Can be difficult if it is a influential guests favorite item In that case, leave it off the menu and only carry it in inventory – can be made to order by request and charge the guest more.
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