1. Planning for Usability
Paul V. Anderson’s Technical Communication, 5th ed.

2. Identify the information your readers need.

3. Organize your readers’ tasks.

4. Identify ways to help readers quickly find what they want.

5. For a complex audience, plan a modular communication.

6. Look for a technical writing superstructure you can adapt.

7. Plan your graphics.

8. Outline, if this would be helpful.

9. Check your plans
with your readers.

10. Investigate stakeholder impacts.
Ethics Guideline:
Investigate stakeholder impacts.

11. Read more about planning for usability (your readers’ informational needs) in Chapter 4 of Technical Communication.