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04 | Planning and Managing Clients

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Presentation on theme: "04 | Planning and Managing Clients"— Presentation transcript:

1 04 | Planning and Managing Clients
Anthony Steven | Principal Technologist, Content Master Martin Coetzer | Portfolio Architect, Microsoft

2 Module Overview Office Telemetry and Reporting

3 Plan for Office Clients
Best Practices for Office 365 Clients

4 Introduction to Office 365 Clients
20346A Introduction to Office 365 Clients 4: Planning and Managing Clients Office 365 ProPlus SharePoint Designer, Visio, Project Office On Demand Office Online

5 Planning for Office 365 Clients
4: Planning and Managing Clients Office Isolation Office Customization Support Planning for Outlook Planning for Lync

6 20346A Office 365 ProPlus 4: Planning and Managing Clients Office 365 ProPlus vs. Office 2013 Professional Plus Office 365 ProPlus System requirements Internet requirements

7 Office On Demand Office On Demand overview Using Office On Demand
4: Planning and Managing Clients Office On Demand overview Using Office On Demand System requirements

8 Office Online Office Online overview Using Office Online
20346A Office Online 4: Planning and Managing Clients Office Online overview Using Office Online Office Online vs. Office 365 ProPlus/Office 2013 Professional Plus Office Web App save locations System requirements

9 Demo: Office on Demand and Office Online

10 Office 365 ProPlus Licensing and Activation
4: Planning and Managing Clients User requirements Licensing and activation process Reduced functionality mode

11 Office 365 Deployment Overview
20346A Office 365 Deployment Overview 4: Planning and Managing Clients Deployment and Bandwidth Planning Removing previous versions User Communications and Guidance Deployment Methods Benefits of C2R C2R technology Limitations of C2R The slide shows the click to run installation process.

12 Best Practices for Office 365 Clients
4: Planning and Managing Clients Planning Consulting Strategy for installation/uninstallation of Office End-user training and user communication Training for help desk/desktop support staff

13 Manage User-driven Client Deployments
Best Practices for User-driven Deployments

14 Introduction to User-driven Deployment
20346A Introduction to User-driven Deployment 4: Planning and Managing Clients User-driven deployments: Office is always streamed from the Internet Users must have an Office 365 account and be provisioned for ProPlus Users must have administrative rights to the local computer Office 365 ProPlus installs updates from Office 365 automatically in the background from the Internet

15 Managing User-driven Deployments
4: Planning and Managing Clients User software page: Office and Lync SharePoint Designer Controlling specific application: AppLocker policies Microsoft Application Virtualization (App-V) 5.0

16 Considerations for User-driven Deployments
4: Planning and Managing Clients Obstacles to success Office for Mac Mobile devices

17 Best Practices for User-driven Deployments
4: Planning and Managing Clients Setting up a communication package to inform users of new version of Office and how to use it Planning, planning, planning Specifying the platforms and devices that will be supported Deploying the plan - who the plan will be rolled out to, when, and so on Creating a proper training plan for Office

18 Manage IT Deployments of Office 365 ProPlus
Best Practices for Managed Deployments

19 Introduction to Managed Deployments
4: Planning and Managing Clients Software downloaded to local network, then distributed through any of the following tools: System Center Configuration Manager Windows Intune Third party software distribution Group Policy login scripts Scripted installation Office Deployment Tool: Configuration.xml Group Policy (Office Customization tool (OCT) not used)

20 Office Deployment Tool
20346A Office Deployment Tool 4: Planning and Managing Clients <Configuration> <Add SourcePath="\\Server\Share\Office\" OfficeClientEdition="32" > <Product ID="O365ProPlusRetail"> <Language ID="en-us" /> </Product> <Product ID="VisioProRetail"> </Add> <Updates Enabled="TRUE" UpdatePath="\\Server\Share\Office\" /> <Display Level="None" AcceptEULA="TRUE" /> Logging Name="OfficeSetup.txt" Path="%temp%" /> <Property Name="AUTOACTIVATE" Value="1" /> </Configuration> The slide shows an example ODT configuration file.

21 Using Group Policy to Configure Deployments
20346A Using Group Policy to Configure Deployments 4: Planning and Managing Clients Group Policy: General Office settings Application-specific settings User Configuration\Administrative Templates\Microsoft Office 2013

22 Managing Updates Optimized software update model: Smaller updates
4: Planning and Managing Clients Optimized software update model: Smaller updates Background updates Update options Automatic from cloud Automatic from network Rerun setup.exe using ESD Using Configuration.xml file to manage updates

23 Considerations for Managed Deployments
4: Planning and Managing Clients Users do not have admin rights Bandwidth limitations during deployment Incorrect licenses Windows XP issues Lack of ESD expertise

24 Best Practices for Managed Deployments
4: Planning and Managing Clients Proper planning and design and testing User acceptance testing (piloting) Awareness program of the new app Have a proper training plan for Office

25 Office Telemetry and Reporting
Best Practices for Office Telemetry

26 Introduction to Office Telemetry
20346A Introduction to Office Telemetry 4: Planning and Managing Clients What is Office Telemetry Used For? Telemetry operations Telemetry management

27 Installing and Configuring Telemetry
4: Planning and Managing Clients Configuration steps: Database preparation Telemetry processor setup Deploy agents Configure telemetry agents Post-Configuration steps: Connect the dashboard to the database Configure privacy

28 Using Telemetry Data Deciphering and analyzing the data
4: Planning and Managing Clients Deciphering and analyzing the data Multiple viewer access Removing data

29 Considerations for using Office telemetry
4: Planning and Managing Clients Obstacles to successful deployment of Office Telemetry: Permissions Infrastructure issues Unreported data Missing data Performance and capacity planning

30 Best Practices for Office Telemetry
4: Planning and Managing Clients Design for reports and dashboard Capacity planning Consult an expert Pilot and test

31 Module Review Office Telemetry and Reporting

32


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