1. Intentional Leadership Tools
Leading Organizations
Organizational Change Model
Leading Others
Practical Leadership Skills
MBTI: Team Building
Leading Self
Personal Change Model
MBTI: Self Development
Executive Coaching

2. Practical Leadership Skills
A model for Flexible Leadership
David Knipping
Oct. 12, 2017
© 2017 David Knipping

3. Learning Objectives
Assess the skill and will level of your team members.
Select the best leadership style for a team member’s readiness.
Develop a matrix of team members, tasks, readiness level and leadership behaviors and actions.
© 2017 David Knipping

4. Building Blocks Beliefs and Assumptions About People
People want to do a good job
People can and want to develop
Leadership is a partnership
People value involvement and communication

5. Should a manager treat everyone in the same way?
© 2017 David Knipping

6. Flexible Leadership
Flexible leadership is a style in which the leader must vary her emphasis on task and relationship behaviors to match the readiness level of the followers she is leading.
© 2017 David Knipping

7. Flexible leadership focuses on three things:
Task or project
Team member readiness
Resulting leadership style
© 2017 David Knipping

8. Follower Readiness Skill Will
Skill is the training, experience, and understanding a person has related to a specific task. Skill is not intelligence; it can be acquired through education, and practice.
Will is an individual’s level of desire, commitment, and confidence in relation to a specific task. Will is influenced by one’s level of engagement and prior success.
© 2017 David Knipping

9. Diagnosing Readiness High Skill Low Will Low Skill High Will R3 R2 R4

10. Flexible Leadership Styles
Support
Low Task
High Relationship
Coach
High Task
High Relationship
Delegate
Low Task
Low Relationship
Direct
High Task
Low Relationship

11. Leadership Style Behaviors
For your assigned leadership style, discuss and record the following on chart paper:
Make a list of what you should
do and ask to best manage your
team-member?

12. Directing Tell Show Do High Task & Low Relationship (HT/LR)
The leader provides specific direction and supervises closely. The leader tells the follower what the task is, what to do, and how to do it. The leader shows the follower examples and/or how to do the task and allows the follower to do the task, providing specific feedback on the performance. The leader makes rules clearly understood and maintains tight controls when needed.
Style 1 fits Readiness level 1 (R1)

13. Guiding Explain Discuss Mutually Plan
High Task & High Relationship (HT/HR)
The leader provides direction and supervision while encouraging the other person’s involvement. The leader provides coaching and takes the time to answer questions and explain decisions.
Style 2 fits Readiness Level 2 (R2)

14. Supporting Probe Listen Encourage Low Task & High Relationship (LT/HR)
The leader probes and listens to determine the nature of the followers concerns and issues. Then, the leader helps to remove any obstacles to the followers motivation and encourages where appropriate.
Style 3 fits Readiness Level 3 (R3)

15. Acknowledge Contribution
Delegating
Clarify Expectations
Acknowledge Contribution
Agree on Follow-up
Low Task & Low Relationship (LT/LR)
The leader gives the follower the freedom and responsibility to do the task, clarifying expectations for the end result. The leader acknowledges the followers expertise and accomplishments, and takes appropriate risks in letting the follower make decisions. The follower and leader agree on how and when follow-up will occur.
Style 4 fits Readiness Level 4 (R4)

16. Flexible Leadership Pop Quiz What is the readiness level?
Read through the following scenarios and decide:
What is the readiness level?
What leadership style should be used?
Select your answer

17. Leadership Actions/Behaviors
Diagnosing and Flexing
In the table, write the names of two team members, an individual task or goal, his or her development level and the leadership actions and behaviors you will take with this person.
Team Member
Specific Task or Goal
Development Level
Leadership Actions/Behaviors